Business Details
We have operated as National Alarms in Melbourne for over 29 years, providing licensed alarm system service and repairs. Our team holds Licence No. 718266206 and comprises friendly, licensed technicians with specialised training across major brands. We specialise in diagnosing and faultfinding on systems such as Ness, Bosch, Ademco, Honeywell, Crow, DSC, DAS, Networx and Hills panels. Our expertise enables us to repair beeping alarms, flashing keypad lights, faulty control panels and false alarm triggers without unnecessary fullsystem replacements. We offer 24hour controlroom monitoring that extends to all areas of Australia, ensuring rapid response to any activation. For residential and commercial clients we supply and fit remote controls, keyring remotes and GSM units for DIY mobile integration.
We maintain a stock of reconditioned obsolete keypads and reliable replacement alarm parts to keep legacy systems operational. Our preventative maintenance programmes include battery replacements, sensor testing and code resets to eliminate false alarms and extend equipment life. All burglar alarm installations and upgrades we perform are insurance approved and carried out by staff licensed under Victorian regulations. We adhere to strict professional standards, providing transparent quoting, detailed service reports and followup support after each callout. Our commitment is to protect your property and give you peace of mind through reliable, expert alarm system care.
We maintain a stock of reconditioned obsolete keypads and reliable replacement alarm parts to keep legacy systems operational. Our preventative maintenance programmes include battery replacements, sensor testing and code resets to eliminate false alarms and extend equipment life. All burglar alarm installations and upgrades we perform are insurance approved and carried out by staff licensed under Victorian regulations. We adhere to strict professional standards, providing transparent quoting, detailed service reports and followup support after each callout. Our commitment is to protect your property and give you peace of mind through reliable, expert alarm system care.
Highlights and features
- We have over 29 years of licensed alarm service experience.
- Our technicians hold Licence No. 718266206 and are brandtrained.
- We provide insuranceapproved burglar alarm upgrades and installations.
- We offer 24hour controlroom monitoring across all Australian regions.
- We stock genuine replacement parts and reconditioned keypads.
Services
Alarm Repairs
Our alarm repair service diagnoses faults on residential and commercial systems, including Ness, Bosch, Honeywell and DSC panels. We replace defective control panels, keypads, motion detectors and wiring to restore full functionality. Clients receive a detailed service report, tested operation and a 90day workmanship guarantee, reducing false alarms and callout costs.
Alarm Upgrades
We upgrade existing alarm systems with additional keypads, keyring remotes or GSM modules for enhanced convenience. Upgrades are tailored for homeowners who need pets to remain indoors while away or businesses requiring expanded access control. Each upgrade includes professional installation, configuration testing and a compliance check to ensure insurance approval.
24 hour monitoring
Our 24 hour monitoring centre receives signals from your alarm panel and initiates immediate response protocols. Trained operators verify alerts, contact nominated key holders and, if required, dispatch emergency services to your premises. Clients benefit from realtime incident logs, monthly performance reports and the assurance that help is available 24/7, 365 days a year.
Alarm Battery Replacements
We replace backup batteries in alarm panels every three years or when lowvoltage warnings appear. Our technicians test the new battery under load, verify panel charging and reset any fault indicators. This service prevents unexpected power loss, maintains reliable operation and extends the lifespan of your alarm system.
Keypad Replacements
We supply and fit replacement keypads for Ness, Bosch, Ademco, Honeywell and Crow systems, including reconditioned obsolete models. Installation involves wiring integration, programming of user codes and functional testing of all keys. Clients gain restored keypad functionality, improved usability and a 12month parts warranty on the fitted unit.
