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At Air-rite Solutions, we pride ourselves on being leaders in air, providing smarter HVAC solutions to South East Queensland for over 34 years. As a family-owned business, we believe that the best way to grow is through providing outstanding customer service, building strong relationships with our customers, and delivering a quality and reliable service - every time. Our team of Brisbane commercial air conditioning mechanics service all of South East Queensland, including Brisbane, Sunshine Coast, Gold Coast, Ipswich, and Toowoomba.
Our comprehensive range of services includes HVAC system design, installation, repairs, and maintenance for both commercial and residential properties. We understand that every project is unique, and our experienced HVAC engineer works directly with clients to design and install systems that meet their specific needs. Our qualified technicians are fully trained to install, repair, and maintain HVAC systems, including commercial air conditioning and mechanical ventilation equipment.
We also offer residential air conditioning installation, repairs, and maintenance services to South East Queensland homeowners. Our team is dedicated to providing exceptional customer service, ensuring that our clients receive the best possible solution for their heating and cooling needs.
Our Services
Our HVAC system design service is tailored to meet the unique needs of each project. We have an unlimited design license, which means we can design and install commercial or industrial HVAC systems without consulting a third-party engineer. This saves our clients time and money.
Our HVAC installation service is provided by our qualified and professional technicians who are fully trained to install HVAC systems, including commercial air conditioning and mechanical ventilation equipment. We can install HVAC units ranging from wall-mounted split systems to under-ceiling cassettes, ducted systems, and more.
If your HVAC system requires repairs, our experienced HVAC contractors can help get your system up and running quickly. We provide commercial air conditioning repair and maintenance services in Brisbane and South-East Queensland for all commercial, industrial, and household systems and units.
Regular HVAC maintenance is vital to ensuring your HVAC air conditioning - and your health - stay in top shape for years to come. Our HVAC maintenance service helps to keep your system in top working condition, identifies minor issues that need to be resolved, and gives your system a clean, ensuring you receive good air quality.
Our Culture
At Air-rite Solutions, we believe in building strong relationships with our customers and delivering a quality and reliable service - every time. Our team is dedicated to providing exceptional customer service, and we pride ourselves on our attention to detail and commitment to excellence.
Our Standards
We are committed to delivering high-quality workmanship and exceptional customer service. Our team is fully trained and experienced in HVAC system design, installation, repairs, and maintenance, ensuring that our clients receive the best possible solution for their heating and cooling needs.
Our Quality
We take pride in our work, and our quality is reflected in the attention to detail we bring to every project. Our team is dedicated to ensuring that every system is installed, repaired, and maintained to the highest standards, providing our clients with peace of mind and a comfortable living or working environment.
Unreliable and Overcharging
Air-Rite has been accused of engaging in unethical business practices, including overcharging for work not completed and providing poor service. Reviewers have reported being scammed out of thousands of dollars by the company, with some even experiencing bullying and harassment from the director. One reviewer had to deal with a student studying law attempting to act as a lawyer to remove a honest review.
Communication and Service Issues
Many reviewers have reported poor communication and service issues with Air-Rite. Technician appointments were often cancelled or rescheduled without notice, and some reviewers had to wait for hours for technicians to arrive. Labour hours on invoices were often overcharged, and some reviewers were even given incorrect estimates of the work required.
Some Positive Experiences
However, not all experiences with Air-Rite have been negative. One reviewer had a positive experience with Roxanne and Dan, who provided excellent service and went above and beyond to resolve the issue. Another reviewer praised the office staff and technicians for being polite, friendly, and professional.
Unfair Business Practices
Reviewers have also accused Air-Rite of unfair business practices, including overquoting and overcharging for services. One reviewer was charged over $3,400 for a service that took only an hour to complete, and was only credited for the faulty parts. Another reviewer was told that the company could only credit for parts and not a full refund, despite not completing the work stated in the quote.
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