Transforming Outdoor Spaces, Sustainability Through Innovation
At ModWood, we're passionate about creating innovative, eco-friendly decking solutions that combine stylish form with practical function. As a leading Australian manufacturer of composite decking products, we're dedicated to providing high-quality, low-maintenance alternatives to traditional timber decking.
Our Commitment to Sustainability
At ModWood, we're committed to sustainability. Our products are made from a combination of recycled plastic and reclaimed wood, reducing waste and minimizing the environmental impact of our operations. We're proud to offer a range of eco-friendly decking solutions that not only benefit the environment but also provide long-lasting performance and durability.
Our Range of Products
ModWood offers a comprehensive range of decking products, each designed to meet specific needs and applications. Our products include:
- XTREME GUARD: Our flagship product, featuring a unique capping system that provides added durability, mold and mildew resistance, and a splinter-free surface.
- Flame Shield: Our specially formulated board with a fire retardant additive, ideal for commercial and residential projects that require enhanced fire safety features.
- Decking: Our standard composite decking range, available in a range of sizes, colors, and finishes.
- Screening: Our modern, sleek screening solution, perfect for creating private oases outdoors.
- Marina: Our heavy-duty decking solution, designed for high-traffic areas, boardwalks, and marinas.
Benefits of ModWood
At ModWood, we're dedicated to providing our customers with a range of benefits that set us apart from traditional timber decking. Our products offer:
- Low maintenance: No need to sand, stain, or oil our decks - simply wash down and occasionally sweep to maintain their beauty.
- Durability: Our products are designed to withstand Australia's harsh climate, with a proven track record of performance in extreme conditions.
- Sustainability: Our eco-friendly products reduce waste and minimize environmental impact.
Accredited Installers
At ModWood, we're committed to providing expert installation services through our network of accredited installers. Our installers are trained to ensure that our products are installed to the highest standards, ensuring a seamless and stress-free experience for our customers.
Request a Sample
Want to experience the ModWood difference firsthand? Request a free sample of our decking products today and discover the benefits of our innovative, eco-friendly solutions.
Customer Service Experiences
Exceptional Service
Incredible customer service from James was a highlight for one reviewer, who had a problem with one of the boards and was surprised and delighted with the responsiveness and helpfulness of the company.
Poor Service
However, other reviewers had vastly different experiences, with some describing the customer service as "below average" and unhelpful when it came to addressing issues with the product.
Product Performance
Durability Issues
Many reviewers expressed disappointment with the durability of Modwood, citing issues such as fading, scratching, and mould growth. Some reported that the product did not live up to its claims of being low maintenance and resilient.
Heat and Warping
Some reviewers reported that the product became extremely hot to touch, making it uncomfortable to walk on or lean against. Others experienced buckling and warping, which added to their dissatisfaction.
Installation and Fixing Issues
Reviewers reported issues with the fixing system, including difficulties with drilling and sanding. Some also mentioned that the product did not work as advertised, with screw fixing systems not being compatible with the specified screws.
Value for Money
Overpriced and Disappointing
Most reviewers felt that the product was overpriced and did not provide the value they expected. Many expressed regret over their decision to choose Modwood, citing that they would have been better off with a different product.
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