Building Quality Homes for Generations
Who we are
Metricon is a leading new home builder operating across Victoria, New South Wales, Queensland, and South Australia. We have over 40 years of experience crafting premium quality homes that celebrate the unique lifestyles of our clients.
Our Vision
We believe everyone deserves a home that reflects their individuality and enhances their lives. Our vision is to empower you to create a home that truly reflects your aspirations and needs.
Our Values
- Innovation: We embrace new ideas and technologies to design homes that are both functional and aesthetically stunning.
- Quality: We uphold the highest standards in craftsmanship and materials, ensuring durability and timeless elegance.
- Client-Centricity: We prioritize understanding your needs and aspirations to deliver a personalized and rewarding homebuilding journey.
- Sustainability: We actively incorporate sustainable practices into our building processes, building homes that are environmentally conscious and future-proof.
New Home Construction
- Custom home designs tailored to your unique needs and preferences
- Comprehensive plans and blueprints
- Detailed cost estimates and transparent pricing
- Quality craftsmanship from experienced builders
- Comprehensive warranty and after-sales support
House & Land Packages
- A curated selection of land and house designs
- Flexible financing options to suit your needs
- Tailored packages to meet different lifestyles and budgets
- Hassle-free handover process
Custom Design & Construction
- Collaboratively design and build your dream home from the ground up
- Detailed design consultations with experienced architects and designers
- Hands-on involvement throughout the entire process
- Unparalleled craftsmanship and attention to detail
Beyond the Build
- Extensive range of styling options at our renowned Studio M
- Access to expert advice on landscaping, interior design, and home automation
- Financial and planning guidance for a seamless building experience
Why Choose Metricon?
- Australia's No.1 home builder for eight consecutive years
- Lifetime structural guarantee on all homes
- Rigorous 6-stage quality assurance process
- Unwavering commitment to client satisfaction
- Decades of experience and expertise
Major Issues with Metricon's Building Process
Metricon's customers have expressed severe dissatisfaction with the company's building process, citing numerous errors, delays, and unprofessional behavior.
Design and Planning Issues
Customers have reported that Metricon's design team has failed to read plans properly, resulting in delays and errors. In one instance, the design team failed to secure flood level approval, causing a 7-month delay. The company's premium selection service was also criticized for not reviewing customer choices carefully, leading to variations and extra costs.
Quality and Finishing Issues
Several customers have reported poor quality and defective work, including mouldy plaster, leaking windows, and flashings. There have been instances of unfinished work, such as incomplete waterproofing and unsecured balconies.
Customer Service Issues
Many customers have experienced unresponsive and unhelpful customer service, with emails and calls going unanswered for months. Some have reported being treated rudely and with a lack of responsibility by Metricon's staff.
Environmental and Social Responsibility Issues
One customer reported that Metricon's building site had turned their neighboring property into a dumping ground, with no regard for the environment or community.
Conclusion
Metricon's customers have expressed widespread dissatisfaction with the company's building process, quality, and customer service.
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