Your trusted partner in securing your business, community, and growth
At Aus Lock & Safe, we are proud to have been providing exceptional locksmith services to Melbourne and surrounding areas for over 30 years. Our company was established in 1989 and has since become a trusted name in the industry, renowned for our expertise in residential, commercial, and automotive security solutions.
Our Services
We offer a comprehensive range of services, including:
- Residential Security: We provide a variety of security solutions for homes, including master key systems, digital locks, and safe installation.
- Commercial Security: Our team is experienced in providing security solutions for businesses, including access control systems, CCTV cameras, and electronic surveillance.
- Automotive Security: We offer a range of services for vehicles, including key duplication, transponder key programming, and immobilizer installation.
- Emergency Services: Our 24-hour emergency service ensures that you can rely on us in the event of a lockout or security breach.
- OH&S Security: We provide advice and solutions for workplace safety, including ergonomic assessment, risk management, and training programs.
Our Team
Our team of qualified locksmiths and safe technicians is dedicated to providing exceptional service and expertise. All of our staff have police checks and working with children checks, ensuring that you can trust us to provide the highest level of professionalism and integrity.
About Our Business
We are a family-owned and operated business that has built a reputation for honesty, integrity, and exceptional service. We are proud to have received numerous awards and accreditations, including the Master Locksmiths Association of Australia, ASIAL, and SCEC.
Our Accreditations
- Master Locksmiths Association of Australia
- ASIAL - Australian Security Industry Association Limited
- SCEC - Security Construction and Equipment Committee
- Wyndham Business of the Year (2013)
- Lockwood MT5+ Dealer of the Year (2010)
- Youth Now Employee Champion (2012)
Community Involvement
We are committed to giving back to the community and are proud to have supported numerous organizations, including Neighbourhood Watch, Variety Club, and local charities.
Free Quote
If you require any of our services, please do not hesitate to contact us for a free quote. Our team is ready to provide you with the expert solutions you need to keep your home, business, or vehicle safe and secure.
Overall Experience
The majority of customers had a positive experience with Aus Lock and Safe Company, praising the professionalism, knowledge, and friendliness of the staff, particularly Caleb, Simon, and Hayden. Many customers appreciated the prompt service, clear explanations, and excellent communication with the team.
Product Quality
Some customers experienced issues with product quality, particularly with the slimline 38mm lock purchased online. The lock came with incorrect screws and the manual lacked information on accessing the USB and key chamber. However, most customers were satisfied with the products and services provided by Aus Lock and Safe Company.
Customer Service
The company received high praise for its customer service, with customers appreciating the friendly and knowledgeable staff. However, one customer experienced poor service with the online sales support, which could be improved.
Common Themes
Many customers highlighted the importance of prompt and professional service, emphasizing the value of a company that takes the time to understand their needs and provide personalized solutions. Customers also appreciated the attention to detail and the ability to provide options and recommendations.
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