Trust us to restore your home or office to its former glory!
At Tower Quality Cleaning, we pride ourselves on being Melbourne's premier cleaning specialists, providing top-notch services to our valued clients. With years of experience and a team of expert technicians, we guarantee to leave your home or office sparkling clean and fresh. Our comprehensive range of services includes Steam Cleaning, Flood Water Damage Restoration, Emergency Carpet Cleaning, Upholstery Cleaning, and Tile & Grout Cleaning.
Our Story
Our journey began with a simple yet profound mission: to provide exceptional cleaning services that exceed our clients' expectations. We understand that a clean and healthy environment is essential for a happy and productive life. That's why we're committed to using only the latest technology, eco-friendly products, and environmentally responsible practices to ensure our services meet the highest standards.
Our Services
Our team of expert technicians is trained to handle any cleaning task with precision and care. Our Steam Cleaning service uses state-of-the-art equipment to deep clean your carpets, removing dirt, stains, and allergens, leaving them looking like new. Our Flood Water Damage Restoration service is designed to respond promptly to emergencies, minimizing damage and restoring your property to its pre-loss condition. We also offer Emergency Carpet Cleaning, Upholstery Cleaning, and Tile & Grout Cleaning services to cater to your specific needs.
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, praising our professionalism, punctuality, quality, responsiveness, and value. From removing stubborn stains and odors to providing exceptional customer service, we strive to exceed our clients' expectations.
Our Promise
At Tower Quality Cleaning, we promise to provide you with the best experience and satisfaction. Our 24/7 Emergency Response Team will dispatch within minutes to provide you with prompt and efficient services. We're committed to using only the highest-quality products and equipment, ensuring our services meet the highest standards.
Overall Experience
The reviews highlight a mix of positive and negative experiences with the service provider.
Positive Experiences
Prompt Response and Effective Solutions
Many customers appreciated the prompt response and effective solutions provided by the service provider. They were able to restore damaged carpets and floors, remove pet urine smells, and address water damage issues efficiently.
Professionalism and Quality of Work
The service provider was praised for their professionalism, care, and attention to detail. They were willing to travel to distant locations on short notice and delivered excellent results.
Value for Money
Several customers felt that the service provided was value for money, and they would recommend the provider to others.
Negative Experiences
Unmet Expectations and Poor Communication
However, some customers had negative experiences due to unmet expectations and poor communication. They felt that the service provider did not deliver on their promises and refused to rectify issues, even after being assured that they would be fixed.
Unprofessional Behavior
In some cases, the service provider was accused of being unprofessional, refusing to re-do work, and walking away without explanation.
Be the first to review Tower Quality Cleaning.
Write a Review
