Business Details
39 Years
experience
Trusted Commercial Cleaning & Facility Services in Melbourne
Established in 1987, Demosservices has grown into Australia's leading 100% female-owned commercial cleaning and facilities support provider. Our ethical operations, sustainable innovation, and transparent practices have enabled us to consistently meet 100% of client KPIs through tailored solutions and measurable outcomes. With a dedicated team of directly employed personnel, we combine cutting-edge technology like myPSR live dashboards and SafetyCulture audits with rigorous training programs to ensure 98.2% quality assurance scores.Our Indigenous procurement initiatives, 74% paper reduction through digital systems, and Reconciliation Action Plan demonstrate our commitment to environmental and social responsibility. As industry pioneers, we maintain ISO 9001, 14001, and 45001 accreditations while delivering hospital-grade sanitisation, specialist cleaning for complex environments, and 24/7 concierge services to major property groups nationwide.
Services
Commercial Cleaning
Sustainability Consulting
Specialist Cleaning
Post-Construction Cleaning
Concierge Services
Details
- Year established: 1987
Highlights and features
- Australia's first 100% female-owned commercial cleaning provider since 1987
- Tailored cleaning solutions with 100% KPI compliance guarantee
- Industry-leading sustainability initiatives with 78% Indigenous supplier spend
- 24/7 Helpdesk access for immediate service requests
- Triple ISO accredited for quality, environment and occupational health & safety
Associations and certifications
- ISO 9001
- ISO 14001
- ISO 45001
What people say
100% KPI compliance
Female-owned
Sustainability initiatives
24/7 support
Safety record
Services
Commercial Cleaning
Customised cleaning solutions tailored to commercial spaces' specific needs. Our KPI-driven approach ensures consistent hygiene standards while maintaining audit readiness. Dedicated teams use eco-friendly products and advanced equipment to maintain professional environments across Australia.
Sustainability Consulting
Expert guidance on achieving environmental targets through waste reduction strategies and ESG alignment. We implement circular economy practices, chemical-free alternatives, and digital systems that reduced paper usage by 74% while improving operational efficiency.
Specialist Cleaning
Precision cleaning for complex environments including healthcare facilities and laboratories. Our certified technicians use hospital-grade disinfectants and advanced equipment for stone, vinyl, and carpet surfaces while maintaining strict infection control protocols.
Post-Construction Cleaning
Detailed post-construction cleaning meeting manufacturer specifications. Our teams perform defect reporting and deep cleaning to prepare sites for occupancy, ensuring all surfaces meet safety and quality standards before handover.
Concierge Services
24/7 lifestyle services including parcel management and event coordination. Our responsive helpdesk handles tenant requests at any hour, maintaining seamless operations through integrated digital communication systems.
People
Penelope Demos
Director/CEO
Visionary leader with 35+ years' experience transforming Demos into Australia's premier female-owned cleaning provider while maintaining ethical business practices and sustainability leadership.
Questions
What makes Demos Property Services unique in the cleaning industry?
We are Australia's first 100% female-owned commercial cleaning provider with triple ISO accreditation and a 35-year track record of 100% KPI compliance.
Do you offer specialised cleaning for healthcare environments?
Yes, our hospital-grade sanitisation protocols and specialist team deliver laboratory-grade cleaning for complex healthcare environments.
How do you ensure service quality and accountability?
Through real-time myPSR dashboards, SafetyCulture audits with 98.2% QA scores, and Nirovision facial sign-in systems for complete operational visibility.
What sustainability initiatives do you implement?
We achieve 74% paper reduction through digital systems, maintain 78% Indigenous supplier spend, and use GECA-certified chemicals with hybrid vehicle fleets.
Are your services available outside regular business hours?
Yes, our 24/7 Helpdesk provides immediate support for urgent requests at any time.
