Work with us for a cleaner, greener Australia!
Here at Macdonald Air and Electrical, we pride ourselves on providing top-quality services that cater to the electrical and air conditioning needs of our valued clients in North Brisbane and the wider Brisbane locality. Our team of friendly, qualified staff is dedicated to delivering custom-designed systems that meet the unique requirements of each individual or business. With a focus on quality, reliability, and excellent customer service, we strive to make your experience with us a pleasant and hassle-free one.
Our History
Macdonald Air and Electrical was established in 2013 by Alex Macdonald, with the goal of specializing in two key areas of the electrical trade: installation of solar power and the installation and maintenance of air conditioning units. Since then, we have built a reputation for providing exceptional services to both residential and commercial clients.
Our Services
We offer a wide range of services designed to meet the diverse needs of our clients. Our electrical services include supply and installation of energy-efficient lighting and power points, including smart home systems controlled by your phone. Our air conditioning services encompass the supply and installation of split system, ducted, and commercial air conditioning systems, designed to reduce energy consumption and keep you cool. We also specialize in solar installations, repairs, and maintenance, providing clean energy solutions for your home or business.
Our Approach
At Macdonald Air and Electrical, we take a non-salesy approach, focusing on providing our clients with the right solutions for their specific needs. We understand that every client is unique, which is why we offer personalized site inspections and custom-designed systems that meet the Clean Energy Council guidelines. Our team of experts will work closely with you to ensure that your system is installed correctly and meets your energy requirements.
What Our Clients Say
Don't just take our word for it! Our clients have been kind enough to share their experiences with us, and we're proud to say that we have a 4.9-star rating on Google Reviews. One of our satisfied clients, P Peter Scully, had this to say about our services: "MacDonald Air and Electrical have recently installed a split system air conditioning unit at my property. They were very helpful explaining what was needed and provided a very competitive quote. They arrived at the agreed time and cleaned up any mess from their work before they left. I was very happy with their service."
Exceptional Customer Service and Workmanship
Macdonald Air and Electrical has received numerous 5-star reviews from satisfied customers who praise the company's commitment to excellent customer service, workmanship, and professionalism. Many reviewers have reported excellent communication from Alex and his team, who take the time to explain everything, are patient, and respond quickly to any queries. The on-site quotations, installation, and maintenance services are highly praised, with several customers commenting on the ease of communication with the office staff, including Tanya and Bianca.
Reviews from Various Customers
The reviews highlight several positive experiences, including instances where Macdonald Air and Electrical went above and beyond to provide exceptional service. For example, Joe Palermo's solar installation was remarkably efficient, with the team taking his specific property layout into account and providing swift responses to his questions. Bronwyn Thomas's solar installation was also praised for the team's timeliness and expertise in rectifying electrical issues. Tony Johnstone's air conditioning installation was a great experience, with good communication and fair pricing. Another reviewer, Mark Langsford, was impressed with the professionalism and workmanship during the installation of his split AC unit.
Consistent Excellence
The reviews consistently praise the company's dedication to customer service, workmanship, and professionalism. Many reviewers have expressed their gratitude for the team's polite, friendly, and knowledgeable approach. The office staff are also commended for their prompt responses and ease of communication. Overall, Macdonald Air and Electrical has earned a reputation for delivering exceptional service and results.
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