Fast reliable service, with products made to last
At Gem Garage Doors, we pride ourselves on providing exceptional services to our customers in Sydney and its surrounding suburbs. With over 20 years of experience and a combined 40 years of skill behind us, we have established a reputation for delivering high-quality products and reliable services to our satisfied clients.
Our Team
We have a dedicated team of experts, led by our owner and technician, Rob Kerr. With extensive knowledge and experience in the repair and installation of garage doors and gates, Rob has a deep understanding of the industry and a commitment to delivering exceptional results. Our team also includes Shannon Easton, a skilled technician with experience in installing and repairing garage doors and gates. Shannon's friendly demeanor and excellent customer service skills make him a valuable asset to our team.
Our Services
At Gem Garage Doors, we offer a wide range of services, including the installation of new garage doors and gates, repairs to damaged doors and gates, and automation of existing garage doors and gates. We use only the best materials and products, and our team of experts ensures that every job is completed to the highest standards.
Our Expertise
With over 40 years of combined experience in the industry, our team is well-equipped to handle any garage door or gate-related issue. Whether you need a simple repair or a complete installation, our experts will work closely with you to understand your needs and deliver a solution that meets your requirements.
Our Products
We offer a wide range of products to suit your needs, including:
- Panel Lift Doors
- Roller Doors
- Tilt-a-Doors
- Automatic Sliding Gates
- Swing Gates
Why Choose Gem Garage Doors?
At Gem Garage Doors, we pride ourselves on our commitment to customer satisfaction. We believe in delivering exceptional service, using only the best products, and ensuring that every job is completed to the highest standards. Our team of experts is dedicated to providing a personalized service that meets the unique needs of each client.
Contact Us
To find out more about our services or to schedule an appointment, please contact us at:
Phone: 0407 434 244
Email: info@gemgaragedoors.com.au
Visit Our Showroom
You are also welcome to visit our showroom and factory at:
24 Carter Road, Brookvale, NSW 2100
Monday to Friday: 9:00 am to 5:00 pm
Saturday: 10:00 am to 12:00 pm
Sunday: Closed
Exceptional Customer Service
The reviews for Gem Garage Doors are overwhelmingly positive, with all but one reviewer giving the company a 5-star rating. The common thread throughout the reviews is the exceptional customer service provided by the staff, particularly Rob, Shannon, and Dave.
Problem-Solving and Quick Response
Many reviewers praised the company for their ability to quickly respond to issues and provide solutions. From resolving a minor disaster with a garage door dislodged from the rail to fixing a faulty door on a Saturday, the team at Gem Garage Doors went above and beyond to ensure customer satisfaction.
Friendly and Knowledgeable Staff
The staff at Gem Garage Doors were consistently described as friendly, knowledgeable, and courteous. Reviewers appreciated the time taken to explain the problems and solutions, as well as the professionalism displayed throughout the process.
Long-List of Testimonials
The list of reviews is extensive, with many reviewers praising the company for their excellent service. From recommending a friend to using the company again in the future, the message is clear - Gem Garage Doors delivers exceptional results.
Exceptional Workmanship
Reviewers were impressed with the quality of workmanship, with many noting that the repairs were done efficiently and to a high standard. The team's attention to detail and commitment to getting the job done right were evident in every review.
Mixed Review
Unfortunately, one reviewer had a negative experience with the company. Chris Bertuch gave Gem Garage Doors a 1-star rating, citing poor communication and a lack of follow-up from the staff. However, this negative experience is an exception to the rule, and the vast majority of reviewers had positive interactions with the company.
Be the first to review Gem Garage Doors.
Write a Review
