Transforming Spaces, Enhancing Lives
At Hume Doors & Timber, we're passionate about creating exceptional door solutions that transform homes into haven-like spaces. Our mission is to deliver innovative, high-quality products that excel in both form and function. We're committed to exceeding our customers' expectations, constantly pushing the boundaries of design, technology, and craftsmanship.
Our Story
With a rich heritage dating back to the foundation of Hume Doors & Timber, we've grown from humble beginnings to become a respected leader in the door industry. Our team of dedicated professionals, comprising experts in various fields, collaborate to bring you the best designs, materials, and manufacturing techniques.
Our Services
Entrance Doors: Our Haven range offers the ultimate Hampton-inspired entry experience, designed to make a stunning first impression. From sleek, modern designs to classic, elegant styles, our entrance doors are crafted to endure and inspire.
Internal Doors: Our internal doors are designed to elevate your home's interior design, with options ranging from classic to contemporary, and from functional to luxurious. Our goal is to create visually impactful and meticulously crafted doors that inspire and motivate.
Door Systems: Every door system we create starts with a clear objective, whether it's to deliver technologically advanced or visually striking solutions. We meticulously design and test our products in state-of-the-art facilities to ensure they meet your expectations.
Timber: Our dedicated team of professionals has years of experience in providing a premium range of timber products for the building industry. From forestry to fabrication, we ensure the highest quality in every product.
Fibre Cement: With our world-class 'Prima' fibre cement products, you can trust us to provide innovative, durable, and aesthetically pleasing solutions for your building projects.
Flush Doors: Our flush panel doors offer an elegant solution for modern home designs, blending seamlessly with architectural features to create a stunning visual effect.
Commercial: Our dedicated commercial team produces bespoke solutions for industrial clients, ensuring precise production and handcrafted quality in every product.
Innovation: At Hume Doors & Timber, we integrate cutting-edge research and development to stay ahead of the curve, ensuring our products remain current and innovative.
Our Commitment: We're dedicated to operating our business in an environmentally sustainable and responsible manner, embracing environmental awareness, protection, and enhancement.
Get in Touch: Choosing the right door can transform your home. With so many options available, it's essential to research and find the perfect fit. Talk to our team today and let us help you elevate your home to new heights.
Quality and Reliability Issues
A common concern among reviewers is the poor quality and reliability of the doors and products provided by Hume Doors and Timber. Some customers have reported issues with the doors bending and warping, particularly when exposed to sunlight, which can render them unusable. There is also a lack of warranty coverage for such issues, leaving customers to foot the bill for repairs or replacements.
Poor Customer Service
Many reviewers have expressed disappointment and frustration with the company's customer service. Some have reported being brushed off or undervalued when attempting to address issues with their products, while others have experienced a complete lack of response or assistance. This has led to a general feeling of distrust and dissatisfaction among customers.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with Hume Doors and Timber, citing excellent customer service, high-quality products, and helpful staff. A few customers have also praised the company's DIY support videos and Australian-made products.
Operations and Logistics
Some reviewers have mentioned issues with delivery dates and lead times, with some experiencing significant delays. Additionally, there is some confusion about the company's sales model, with some customers unsure whether they sell directly or through third-party retailers.
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