Business Details
Your Trusted Source for Australian-Made Gas Log Fireplaces
At Illusion Gas Log Fires, we began with a clear mission: to create the world's best gas fires with designs that suit any home while maintaining affordability. As Australia's largest manufacturer and retailer of gas log fireplaces, we deliver factory-direct prices without compromising on quality. Our in-house engineering team continuously innovates, ensuring we remain at the forefront of design and functionality.Every product is proudly Australian-made, backed by a 10-year firebox warranty, and supported by expert design consultants in our nine showrooms nationwide. We prioritise customer satisfaction through seamless installations, genuine parts, and dedicated service, making your vision of a warm, stylish living space a reality.
Services
Inbuilt Gas Log Fires
Freestanding Gas Log Fires
Spare Parts Supply
Installation Services
Maintenance & Repairs
Highlights and features
- We offer a 10-year firebox warranty on all gas log fireplaces.
- Our products are proudly Australian-made with local craftsmanship.
- Factory-direct pricing ensures competitive rates without middlemen.
- Experienced technicians provide expert installation and maintenance.
- Nine showrooms nationwide offer personalised design consultations.
What people say
Excellent service
Great workmanship
Fantastic product
Quick installation
Reliable heating
Services
Inbuilt Gas Log Fires
Inbuilt gas log fires seamlessly integrate into walls or existing fireplaces, offering a sleek, modern aesthetic. These units provide efficient heating for residential spaces, combining realistic flame visuals with advanced technology. Available in multiple sizes and designs, they cater to diverse architectural styles while ensuring safety and durability through Australian standards compliance.
Freestanding Gas Log Fires
Freestanding gas log fires serve as standalone heating units, ideal for creating a focal point in living areas. They offer flexibility in placement and require minimal installation, combining portability with the ambiance of traditional fireplaces. These models are designed for quick setup and efficient heat distribution in both indoor and outdoor settings.
Spare Parts Supply
We supply genuine spare parts for all Illusion Gas Log Fire models, ensuring long-term functionality and safety. From fans and thermocouples to remote controls and fascia switches, our inventory covers common repair needs. Using authentic components maintains warranty validity and guarantees compatibility with our systems.
Installation Services
Our qualified technicians provide expert installation for gas log fireplaces, adhering to Australian safety standards. Services include site assessment, flue system setup, and electrical connections, ensuring optimal performance. We offer guidance on placement and compliance with local building codes for hassle-free integration into your home.
Maintenance & Repairs
Regular maintenance and repair services keep your gas log fireplace operating efficiently and safely. Our technicians perform comprehensive checks, clean components, and address issues like pilot light failures or fan malfunctions. Scheduled servicing extends the lifespan of your unit and preserves its aesthetic appeal.
Questions
What type of gas do Illusion Gas Log Fires use?
Illusion Gas Log Fires operate on natural gas or LPG (liquid petroleum gas), offering flexibility for different home setups.
Are installations included in the product price?
Installation is not included, but we provide a list of qualified installers to ensure professional setup.
What warranty coverage is provided?
All models include a 10-year firebox warranty and a 1-year warranty on other components and installation.
Can gas log fires be installed in apartments?
Yes, our gas log fires are suitable for apartments, townhouses, and standalone homes with appropriate ventilation.
Do you offer spare parts for older models?
Yes, we stock spare parts for all current and recent models to ensure long-term product support.
Are the fireplaces energy-efficient?
Our gas log fires are designed for optimal efficiency, providing consistent heat output while minimising fuel consumption.
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