Comfort All Year Round, Call Us Today!
At Eastern Commercial Furniture (ECF) and Healthcare Furniture Australia (HFA), we're passionate about delivering exceptional design solutions to our clients. For over 30 years, our Melbourne-based teams have been working closely with clients to bring high-quality furniture solutions to projects of all scopes and dimensions.
Our Approach
At the heart of our approach is a commitment to quality, aesthetic, and functionality. We believe that the right furniture can make a significant difference in people's lives, whether it's in the office, hospital, aged care facility, or nursing home. Our experienced team of design and project partners work with you to understand your objectives and objectives and deliver bespoke solutions that meet your unique needs.
Our Team
Our team is dedicated to providing exceptional customer service and delivering quality products that meet international standards. With our combined experience of over 30 years, we've built a reputation for reliability, integrity, and commitment to service. We're proud of our national network, which allows us to deliver products nationwide and provide a seamless installation experience.
Our Commitments
At ECF and HFA, we're committed to protecting the environment and ensuring our products are sustainably sourced. Our ISO 9001 and ISO 14001 certifications demonstrate our dedication to quality and environmental responsibility. We also offer a wide range of AFRDI and GECA certified products that meet the highest standards of quality and sustainability.
Our Capabilities
Our comprehensive capabilities include: consultation, supply, and installation services. We work closely with our clients to understand their needs and deliver tailored solutions that meet their unique objectives. From ergonomic office chairs to medical furniture, we offer a wide range of products designed to meet the specific needs of various industries and sectors.
Our Brands
As part of our commitment to innovation, we've established partnerships with leading international brands to bring the latest, state-of-the-art products to our clients. Our local manufacture capabilities also enable us to offer customized finishes and upholstery options.
Get Inspired
Stay up-to-date with the latest trends and projects by exploring our inspiration section. You can also browse our complete range of products from commercial, healthcare, or healthcare categories. Whether you're looking for a specific product or just want to get inspired, we invite you to explore our range and experience the ECF and HFA difference.
Overall Satisfaction
All reviewers expressed their satisfaction with the company, praising the exceptional customer service, efficient delivery, and high-quality products.
Positive Aspects
Customer Service
The customer service was consistently praised, with reviewers highlighting the prompt responses, friendly demeanor, and attentiveness of the staff. Royce, in particular, was mentioned multiple times for his knowledge and helpfulness.
Product Range
The product range was praised for its excellence, with reviewers mentioning the quality of the chairs, tables, and whiteboards. The company's ability to deliver tailored solutions for specific needs, such as physiotherapy plinths and office tables, was also commended.
Delivery
The delivery process was smooth, with reviewers mentioning the friendly and helpful delivery men, as well as the timely delivery within the promised timeframe.
Sales Experience
The sales experience was consistently praised, with reviewers highlighting the professionalism and dedication of the sales team, particularly Simon and Luke.
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