WE'LL BE THERE IN YOUR DARKEST HOUR!
At Florance Electrical, we're proud to be a Territory-owned and operated business, dedicated to delivering top-notch electrical services to the people of Darwin and surrounding areas. As a team of local experts, we understand the unique challenges and requirements of our region, and we're committed to providing personalized, convenient, and high-quality solutions to meet your needs.
Our Story
Our journey began with a simple vision: to provide electrical services that put our customers first. We believe that every individual, family, and business deserves to feel safe, secure, and confident in their electrical systems. That's why we've built our reputation on a foundation of trust, reliability, and exceptional service. From residential homes to commercial properties and industrial sites, we're here to help you power your life with confidence.
Our Services
We offer a comprehensive range of electrical services, designed to cater to your unique needs and preferences. Our team of expert electricians and refrigeration mechanics are trained to handle everything from routine maintenance and repairs to complex installations and renovations. Whether you're looking for energy-efficient solutions, solar power systems, air conditioning services, or 24/7 emergency support, we've got you covered.
What Sets Us Apart
At Florance Electrical, we're more than just electricians - we're problem-solvers, innovators, and committed members of our community. We're proud to have earned the most 5-star reviews for electrical services in Darwin, and we're constantly working to improve our skills, expand our expertise, and deliver unparalleled customer service. From free safety inspections to lifetime labour guarantees, we're dedicated to building long-term relationships with our customers and exceeding their expectations.
Our Commitment
We're passionate about embracing innovation, investing in our community, and empowering our customers with knowledge and confidence. Whether you're a homeowner, strata manager, business owner, or conveyancer, we're here to provide personalized solutions, expert advice, and reliable support whenever you need it. So why choose Florance Electrical? Because we're committed to being there for you, in your darkest hour, and every hour after that.
Exceptional Customer Service
The reviews for Florance Group are overwhelmingly positive, with every reviewer giving the company 5 stars. The authors of the reviews praise the company's exceptional customer service, emphasizing the professionalism and friendliness of the staff. They highlight the ease of booking appointments, the impressive workmanship, and the willingness of the technicians to provide advice and support.
Communication and Work Quality
Reviewers praise the company's excellent communication skills, with some mentioning that they were kept informed at every stage of the process. They also appreciate the high-quality work, with many mentioning that the technicians were efficient, clean, and respectful.
Office Support
Several reviewers mention the helpfulness and friendliness of the office staff, who assisted with booking appointments, answering questions, and providing support during the process.
Reception in Darwin
One reviewer, who has lived in Darwin for many years, comments on the rarity of finding a business like Florance Group in the city. They express confidence in the company's ability to provide excellent service and high-quality work.
Notable Reviews
Two reviewers stand out for their particularly glowing reviews. Emma Penney-Griffiths highlights the company's prompt service, with the technician arriving quickly to fix a major electrical issue. Don Morrison commends the technician, Josh, for his excellent work and old-fashioned service, which includes cleaning up after completing the job.
Mixed Review
One reviewer, Mel Watts, gives the company 3 stars, citing that the last visit was "extremely expensive" for the work carried out. This review is the only negative comment among the many positive reviews.
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