Quality Plumbing & Gas Services at Your Doorstep
At Newcastle Plumbing, we pride ourselves on being one of the most experienced and reliable plumbing and gas fitting teams in Newcastle and Lake Macquarie. With over 40 years of experience, we have built a reputation for providing exceptional services to our customers.
Our Story
Our team is made up of licensed and accredited plumbers who take pride in their work and aim to provide the best customer service possible. From a simple leaking shower to a large-scale home improvement or renovation project, we have the team members and resources to get the job done fast and efficiently.
Our Services
We offer a wide range of plumbing, gas fitting, and home renovation services, including:
- Emergency Plumbing
- Blocked Drains Specialist
- Gas Fitting Services
- Home Renovation
- Backflow Testing Program
- Maintenance
- Excavation Services
- Roofing and Guttering
Why Choose Us
When you choose to work with Newcastle Plumbing, you have access to our unbeatable set of resources. As a large plumbing and gas fitting company, we are fully equipped to complete a wide range of jobs. Our experienced team members are licensed and accredited to complete residential and commercial plumbing projects. We have the training and expertise to tackle any job that comes our way, plus our service vans are equipped with the latest technologies for clearing blockages, repairing damage, and diagnosing plumbing problems.
Our Mission
Our mission is to provide exceptional plumbing, blocked drain, and gas fitting services to our customers. We strive to build long-term relationships with our customers by providing reliable, efficient, and cost-effective solutions to their plumbing needs.
Positive Experiences
The majority of customers had a positive experience with Newcastle Plumbing, citing exceptional service, professionalism, and prompt responses to their plumbing issues. Several reviewers praised the office staff for being helpful and efficient in booking appointments and keeping them informed. The plumbers themselves were commended for being knowledgeable, friendly, and able to provide effective solutions to complex problems.
Common Praises
Recurring praises include the promptness of service, with some reviewers noting that the plumbers arrived on time or even earlier than expected. Many customers appreciated the transparency and upfront communication from the office staff regarding costs and job requirements. The plumbers' ability to explain problems and provide solutions in an easy-to-understand manner was also widely praised.
Negative Experiences
One reviewer had a negative experience with Newcastle Plumbing, citing their inability to fix a water hammer in their kitchen. The reviewer felt that the company was unwilling to return to resolve the issue, leading to a hefty bill with no satisfactory outcome.
Common Concerns
The only concern mentioned by multiple reviewers was the occasional need for follow-up visits to resolve complex issues. However, most customers felt that the company's transparency and willingness to work with them made up for any initial setbacks.
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