Living well shouldn't cost the earth
Our Vision
MySolar's vision is to empower Australian households and businesses to embrace sustainable energy and achieve greater energy independence through solar power. Established over two decades ago, we've proudly stood alongside our clients as they transition to clean and renewable energy solutions.
Our Values
- Sustainability: We prioritize environmentally responsible practices and energy-efficient technologies to minimize our ecological footprint.
- Accessibility: We strive to make solar power accessible to everyone by offering competitive pricing and financing options.
- Integrity: We operate with transparency and honesty, building trust with our clients through every step of the process.
- Innovation: We invest in cutting-edge technology and solutions to consistently deliver the most advanced solar power systems.
Our Expertise
MySolar offers a comprehensive range of services, encompassing every aspect of your solar journey.
Solar Power Packages
We design customized solar power systems tailored to your energy needs and budget. From residential to commercial properties, we offer solutions for every situation.
Battery Storage
Our battery storage systems harness the excess energy generated by your solar panels, offering reliable backup power during outages and periods of peak demand.
Solar Panels & Inverters
We supply high-quality solar panels and inverters from reputable manufacturers, ensuring optimal performance and efficiency.
Heat Pumps
Our energy-efficient heat pumps harness renewable energy to provide heating and cooling for your home, reducing reliance on traditional fossil fuels.
Our Commitment
MySolar is committed to:
- Providing exceptional customer service throughout the process, from initial consultation to system installation and beyond.
- Delivering competitive pricing and flexible financing options.
- Maintaining open communication and transparency throughout the entire process.
- Offering comprehensive warranties and ongoing support.
Empowering the Future
We believe in the power of solar energy to drive positive change, not just in homes and businesses, but on a larger scale. By transitioning to renewable energy, we can create a sustainable future for generations to come.
Customer Service Issues
The reviewers have expressed severe dissatisfaction with their experiences with the company. Fraudulent and rude behavior is a common theme among the reviews. Paul and Lorrie Beckman both gave the company a rating of 1 star, indicating a complete lack of satisfaction.
According to Paul, the company spams customers via acquirely.com.au and has one-star reviews on most platforms. Lorrie Beckman shares a similar experience, stating that after the system stopped working in June, the company refused to take any action. She also reported that the company was very rude and refused to provide detailed information about their ABN or person in charge.
Disappointment and Frustration
Both reviewers demonstrated frustration and disappointment with the company's lack of accountability, response, and commitment to resolving their issues.
