Building Futures, One Project at a Time.
Our journey began with a vision: to empower individuals and businesses with innovative solutions that would enhance their lives and spaces. Over the years, we have honed our expertise in crafting tailored products and services that cater to a diverse range of needs.
Who We Are
Our team comprises passionate professionals who possess a wealth of experience and a deep understanding of contemporary design and technology. We are driven by a desire to create tangible experiences that resonate with our clients on a personal level. Our unwavering commitment to quality and attention to detail is evident in every project we undertake.
What We Do
At the core of our offering lies a diverse range of services that aim to inspire and empower our clients. We specialize in:
1. Interior Design & Decoration
- Residential and commercial interior design
- Space planning and layout design
- Color and material selection
- Furniture and lighting design
2. Custom Furniture & Installations
- Bespoke furniture design and fabrication
- Installation and assembly of furniture and fixtures
- Specialized installations for offices, retail spaces, and residential properties
3. Product Design & Development
- Product concept development and research
- Product design and engineering
- Prototype development and testing
- Manufacturing and distribution
4. Virtual & Augmented Reality (VR/AR)
- Space visualization and planning through VR tours
- Product visualization and selection through AR experiences
- Immersive design presentations for clients
5. Project Management
- Comprehensive project planning and tracking
- Supplier and contractor coordination
- Budget and timeline management
- Quality control and supervision
Our Approach
We believe in a collaborative and client-centered approach to design. We actively engage with our clients to understand their unique needs, preferences, and aspirations. Our collaborative process ensures that the final result aligns perfectly with their vision and requirements.
Our Clients
We have had the privilege of working with a diverse range of clients, including:
- Individuals and families
- Businesses of all sizes
- Developers and architects
- Government agencies
- Hospitality and retail organizations
Poor Customer Service and Lack of Communication
The reviews highlight consistent issues with Hi-Craft's customer service and lack of communication with customers. Several reviewers experienced difficulties in getting their orders fulfilled, with stock shortages and unmet shipping times. Many attempts to contact the company via phone and email went unanswered, leaving customers frustrated and feeling abandoned.
Scam Company, Beware!
The Hansen-Burns Family review stands out as a clear example of a scam company. They paid $250 for rapid antigen tests that were not in stock, and despite repeated requests for a refund, the company failed to deliver. The reviewer had to resort to contacting the Department of Fair Trading to resolve the issue.
Inconsistencies in Website Information and Shipping Times
Michael Bache's review highlights inconsistencies in website information and shipping times. The website showed the product as in stock, but the order took longer to dispatch than expected. The lack of communication from the company left the reviewer feeling frustrated and abandoned.
Delays and Lack of Updates
Rita Carmody's review highlights the delay in dispatching an order, with a 12-day wait. The company failed to keep the customer updated on the order's status, leading to frustration and wasted time.
No Communication and No Refund
Chris Fernando's review echoes similar issues, with the company failing to communicate with the customer throughout the order process. Despite repeated requests for a refund, the company failed to respond, leading the customer to issue a chargeback to recover funds.
A Bit of a Learning Curve
Ka's review sheds light on some of the company's administrative issues. While the website was transparent about shipping times, there were issues with status updates and acknowledgement of customer requests.
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