Scaffolding solutions that simplify your build
At Cyanergy, we're passionate about empowering Australian businesses and homes to embrace energy efficiency and shift towards sustainable energy solutions. We partner with you to reduce your energy costs, conserve resources, and make a positive impact on the environment.
Our Vision
Our vision is to become the leading provider of innovative, cost-effective, and sustainable energy solutions across Australia. We strive to empower our customers to embrace a future powered by clean, renewable energy.
1. Commercial & Residential Energy Efficiency
We offer comprehensive energy audits, tailored recommendations, and installation services for all types of businesses and residences. Our experts help you identify and implement energy-efficient lighting solutions, heating and cooling systems, and other energy-saving measures.
2. Solar Power Solutions
We design, install, and maintain commercial and residential solar energy systems. Our experienced team can assess your energy needs and recommend the most suitable solar panel system for your property.
3. Renewable Energy & Storage
We provide comprehensive solutions for battery storage and other renewable energy technologies. We partner with leading manufacturers to offer you the most reliable and affordable solutions on the market.
4. Expert Consulting
Our team of engineers and energy specialists offer personalized consultations to help you navigate the complexities of the energy transition.
5. Transparent & Collaborative Approach
We believe in clear and open communication. We provide detailed cost breakdowns and savings estimates, ensuring you understand the financial and environmental benefits of working with Cyanergy.
Our Values
- Sustainability: We prioritize solutions that minimize environmental impact and promote energy independence.
- Innovation: We continuously invest in cutting-edge technologies and solutions to optimize energy efficiency and cost savings.
- Customer Focus: We remain committed to providing personalized attention and delivering exceptional customer experiences.
- Integrity: We uphold the highest ethical standards in our operations and relationships.
- Collaboration: We believe in teamwork and fostering strong relationships with our clients and partners.
Poor Experience with Installation and Sales
Several customers have shared their disappointing experiences with Cyanergy, a leading provider of heat pumps and solar energy solutions. Many have reported issues with sales tactics, installation quality, and after-sales service.
False and Deceptive Sales Practices
Some customers have been misled about additional costs by salespeople who did not have sufficient knowledge about the installation process. Installation charges were inflated without prior notice, leading to additional expenses for customers.
Poor Installation Quality and After-Sales Service
Several customers have experienced issues with the quality of installation, including non-compliant cabling and incomplete work. The after-sales service has also been criticized, with customers reporting delayed responses to their concerns and issues.
Cancellation and No-Shows
One customer was forced to cancel his installation due to repeated date changes, while another customer never received their installation after booking in three months.
Positive Experiences Amid the Chaos
However, there are some positive reviews amidst the negative experiences. Two customers praised Cyanergy's installation process, citing helpful sales representatives and good communication with the installation team. One customer reported a small issue with the unit, but the company was responsive to their concerns.
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