Designing your home, one garage door at a time.
Welcome to Steel-Line Garage Doors
At Steel-Line Garage Doors, we're passionate about creating stylish, high-quality garage doors that enhance the aesthetic appeal of your home. With over four decades of experience in the industry, we've established ourselves as a trusted brand in Australia, delivering exceptional garage door solutions to residential and commercial clients across the country.
Our Mission
Our mission is to provide innovative, custom-designed garage doors that not only add value to your property but also complement your home's unique style. We're committed to delivering superior quality products, backed by exceptional customer service, to ensure that you're completely satisfied with your garage door experience.
Our Services
We offer a comprehensive range of garage door services, including:
- Custom-designed residential garage doors in various styles, materials, and colors
- High-quality commercial and industrial doors tailored to your specific needs
- Expert installation services by our trained and licensed technicians
- Garage door maintenance and repair services to ensure optimal performance
- Remote control openers and accessories for added convenience
Our Commitment to Quality
At Steel-Line Garage Doors, we're dedicated to delivering exceptional quality products and services. Our garage doors are designed to withstand the harsh Australian climate, and we use only the highest-quality materials to ensure durability and longevity. We're proud of our commitment to excellence, and our awards and testimonials from satisfied customers are a testament to our dedication.
Our Vision
Our vision is to be the leading garage door manufacturer and supplier in Australia, recognized for our innovative designs, superior quality, and exceptional customer service. We strive to continuously improve our products and services, staying ahead of industry trends and meeting the evolving needs of our customers.
Poor Service and Communication
The majority of reviewers expressed frustration and disappointment with the service and communication from Steel-Line. They reported instances of poor customer service, lack of response to queries, and failure to follow up on promises made.
Delivery Issues and Delays
Some reviewers experienced problems with delivery, including delays, incorrect tracking information, and misdirected parcels.
Installation Issues and Damage
Two reviewers reported issues with the installation process, including damage to their property and lack of resolution from Steel-Line.
Positive Experience
One reviewer, however, had a positive experience with Steel-Line, praising the friendly and helpful customer service they received.
Common Issues
Common issues reported by reviewers include:
- Lack of response to queries and phone calls
- Failure to follow up on promises made
- Delays and issues with delivery
- Poor installation and damage to property
- Unhelpful and rude staff
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