Sparkle with us! Let us shine your home to perfection.
At Sally's Cleaning Service, we pride ourselves on providing exceptional cleaning services that exceed our clients' expectations. With over 15 years of experience, we have built a reputation for our reliable, efficient, and meticulous approach to cleaning. Our team of experts travels in fully stocked vehicles, equipped with the latest technology and eco-friendly cleaning solutions to ensure a high-quality finish every time.
Our Services
At Sally's Cleaning Service, we offer a range of services to cater to the diverse needs of our clients. Our residential cleaning services include general and spring cleans, designed to leave your home sparkling clean and well-maintained. Our builders cleaning services specialize in the specific needs of builders, ensuring a seamless handover from the construction stage to the owner's occupation.
Our home maintenance services include window cleaning, pressure cleaning, gutter cleaning, and rubbish removal. Our team is fully equipped to handle all aspects of home maintenance, ensuring your property remains clean, tidy, and well-maintained throughout the year.
Residential Cleaning
Our residential cleaning services are designed to provide your home with a thorough and meticulous clean. Our team will dust and remove cobwebs, wipe down surfaces, vacuum and mop floors, and tidy up living spaces. We also offer spring cleaning and vacate cleaning services for those special occasions.
Builders Cleaning
As a specialist in builders cleaning, we understand the specific requirements of the construction industry. Our team is equipped to handle the pressures of trade delays and deadlines, ensuring a professional service that meets the highest standards.
Home Maintenance
At Sally's Cleaning Service, we understand the importance of maintaining your property to ensure it remains in top condition. Our home maintenance services include window cleaning, pressure cleaning, gutter cleaning, and rubbish removal. Our team is dedicated to providing a reliable and efficient service that keeps your property looking its best.
Vacuum Products and Accessories
In addition to our cleaning services, we also offer a range of vacuum products and accessories to help you maintain your home. From vacuum cleaners to cleaning solutions, we have everything you need to keep your home sparkling clean.
Poor Customer Service and Surprise Rate Hike
Many reviewers have expressed disappointment and frustration with the company's customer service, citing unhelpful and unresponsive staff. The company's pricing policy has also been a major issue, with some reviewers experiencing unexpected and significant rate hikes.
Unreasonable Rate Hikes
Several reviewers have mentioned that they were charged an additional 4 hours to a property that normally takes 6 hours, with no justification or explanation provided. This sudden and unexpected rate hike has left customers feeling ripped off and resentful.
Lack of Transparency and Communication
Reviewers have criticized the company for its lack of transparency and communication regarding its pricing and services. There seems to be a lack of accountability and a general disregard for customer concerns, leading to feelings of mistrust and anger.
Conclusion
The overall sentiment of these reviews is overwhelmingly negative, with many customers feeling misled and mistreated by the company's poor customer service and surprise rate hikes. The lack of transparency and communication has only added to the frustration and disappointment experienced by these customers.
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