Transforming Your Carpets, One Clean at a Time.
At Drytron Carpet Cleaning, we're proud to be the trusted choice for carpet cleaning in Melbourne and its surrounding suburbs. With over 30 years of experience and over 4 million cleans under our belt, we've earned a reputation for providing exceptional service, outstanding results, and a commitment to customer satisfaction.
Our Story
Our journey began in 1986, and since then, we've been dedicated to providing top-notch carpet cleaning services to the residents of Melbourne. Our team of highly trained and qualified technicians takes pride in their work, ensuring that every job is done to perfection. We're not just about cleaning carpets; we're about providing a service that exceeds our customers' expectations.
Our Services
At Drytron, we offer a range of services designed to keep your home looking its best. From carpet cleaning and dry cleaning to upholstery cleaning and rug cleaning, we've got you covered. Our advanced carpet cleaning process is simple, effective, and guaranteed to leave your carpets looking like new. We use only the latest equipment and eco-friendly products to ensure a safe and healthy cleaning experience for you and your family.
What Sets Us Apart
We're not just another carpet cleaning company. We're dedicated professionals who take pride in our work and strive to deliver exceptional results every time. Our team is fully insured, and our work is backed by the Drytron guarantee. We're committed to providing a hassle-free experience, from booking to completion. Our online booking system is fast and easy, and we'll have your carpets looking great in no time.
Our Mission
Our mission is simple: to provide the best possible cleaning experience for our customers. We're passionate about what we do, and we're dedicated to making a difference in our community. We believe in building long-term relationships with our customers, and we're committed to providing exceptional service, every time.
Our Values
At Drytron, we value integrity, honesty, and a commitment to excellence. We believe in treating our customers with respect and dignity, and we're dedicated to providing a personalized service that meets your unique needs. Our team is professional, courteous, and dedicated to getting the job done right.
Book Your Clean Today
Ready to experience the Drytron difference? Book your clean today and discover why we're the trusted choice for carpet cleaning in Melbourne. Our online booking system is fast and easy, and our team is ready to transform your carpets.
Customer Reviews and Feedback
The customer reviews for Drytron Carpet Cleaning reveal a mix of positive and negative experiences. The majority of the reviews are negative, with customers expressing dissatisfaction with the company's customer service, workmanship, and communication.
Issues with Customer Service
Many customers have expressed disappointment with the customer service provided by Drytron. Several reviewers reported issues with booking and scheduling appointments, with some even experiencing no-shows and missed calls. Additionally, some customers had difficulty getting in touch with the company to report issues or request assistance.
Workmanship and Cleaning Quality
Several customers have expressed dissatisfaction with the cleaning quality and workmanship provided by Drytron. Some reported issues with lingering odors, stains, and kinks in their carpets and rugs. In one instance, a customer's Jute rug was damaged after cleaning, and the company failed to rectify the issue.
Communication and Professionalism
Some customers have reported issues with the communication and professionalism displayed by the cleaners and customer service representatives. Several reviewers mentioned that cleaners were late to appointments, failed to communicate effectively, and seemed unprofessional.
Positive Feedback
While the majority of reviews are negative, there are a few positive reviews that highlight the excellent service and cleaning quality provided by some Drytron cleaners. Customers have praised the friendly and professional service, as well as the high standard of cleaning achieved.
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