At ELMMS Services, we pride ourselves on being a family-owned and operated business with over 20 years of experience in providing top-notch cleaning services to homes and businesses in the Redcliffe area. Our mission is to deliver exceptional cleaning solutions that exceed our clients' expectations, while prioritizing trust, reliability, and professionalism.
Our Services
We offer a comprehensive range of cleaning services to cater to diverse needs and preferences. Our services include:
- Basic Clean: A standard cleaning package that covers general cleaning duties, including dusting, mopping, and vacuuming.
- Bond Clean: A more detailed cleaning package designed for rental properties, including oven cleaning, window cleaning, and carpet cleaning.
- Oven Clean: A specialized service focusing on oven cleaning and restoration.
- Rental Inspection Clean: A detailed cleaning package tailored for rental properties, ensuring they meet the highest standards for tenants and property managers.
- Shiny Windows: A specialized service dedicated to sparkling windows and mirrors.
- Sparkling Floors: A floor cleaning service that includes mopping, polishing, and sealing for a range of floor types.
- Spring Clean: A seasonal deep cleaning package that includes a thorough cleaning of the entire property, inside and out.
- Corporate Cleaning: A customized cleaning service designed for businesses, focusing on maintaining a clean and professional work environment.
Our team of trusted and experienced cleaning professionals is committed to delivering exceptional results, ensuring your property sparkles and shines. Whether you're a homeowner, landlord, or business owner, we're here to help you achieve a cleaner, healthier, and more comfortable living and working space.
Our Values
At ELMMS Services, we uphold the following values:
- Trust: We prioritize trust, ensuring our clients feel secure in the knowledge that their property is in good hands.
- Reliability: We commit to delivering exceptional services with punctuality and consistency.
- Professionalism: Our team members are trained to provide empathetic, respectful, and professional service.
Why Choose Us?
We believe our unique combination of experience, expertise, and commitment to customer satisfaction sets us apart from other cleaning services. We take the time to listen to our clients' needs, tailoring our services to meet their specific requirements. Our extensive expertise in the industry and local knowledge ensure that we can tackle any cleaning challenge that comes our way.
Cleaning Quality Issues
Some users have reported subpar cleaning services, citing instances where the job was not even 50% complete. Specifically, issues included uncleaned fridges, hot plates, kitchen cupboards, and drawers, as well as dirty dishes and window marks. In one case, two beds were remade with dirty linen, and an outside decked area was left untouched.
Dead Flies and Unresponsive Owner
One reviewer mentioned finding dead flies on the floor immediately after the clean, which suggests a lack of attention to detail. Moreover, the owner of the cleaning service reportedly did not care about the subpar service, despite being provided with a comprehensive list of cleaning requirements.
Punctuality and Satisfaction
On the other hand, some users have reported positive experiences with the cleaning service. Reviewers praised the prompt arrival of the cleaning team and the high-quality work done. One reviewer was "more than happy" with the clean and would "highly recommend" the company.
Efficient and Hardworking Cleaners
Another reviewer commended the efficient and hardworking cleaners who did a "fabulous job" on their parents' house. The reviewer would recommend the service to anyone.
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