Experience the Comfort, Experience J & S Air Conditioning
At J & S Air Conditioning, we pride ourselves on being one of the leading providers of air conditioning and heating solutions in Melbourne and Victoria. With over 25 years of experience in the industry, our team of experts has honed its skills in designing, installing, and maintaining a wide range of air conditioning systems for residential, commercial, and industrial clients.
Our Services
We offer a comprehensive range of services, including:
- Ducted Heating: Our gas ducted heating systems provide gentle, warm air throughout your home, and we only use top-quality brands to ensure maximum efficiency and comfort.
- Evaporative Cooling: Our evaporative cooling systems are designed to provide a cost-effective and environmentally friendly way to cool your home or office.
- Air Conditioning: From split systems to commercial range of equipment, we have the expertise to design, install, and maintain air conditioning systems that meet your specific needs.
- Alfresco Living: We understand the importance of outdoor living, and our alfresco living solutions are designed to provide a seamless transition between indoor and outdoor spaces.
Our Commitment to Quality
At J & S Air Conditioning, we are committed to delivering the highest level of quality in every aspect of our business. From design to installation, our team of experts works tirelessly to ensure that our clients receive the best possible service. We take pride in our work, and our commitment to quality is reflected in our ISO certification and adherence to Australian quality standards.
Our Team
Our team of 35 permanent, qualified staff is dedicated to providing exceptional service to our clients. Our directors, Mr. Joe Agius and Mr. Michael Crosbie, have over 60 years of combined experience in the industry, and their expertise is invaluable in guiding our team.
Mixed Reviews
The reviews for J&S Air Conditioning are mixed, with both positive and negative comments. The majority of reviewers are satisfied with the service provided, while some have experienced issues with customer service and installation quality.
Technical Issues and Poor Communication
Some customers have reported experiencing technical issues with their air conditioning systems, including delays in service and repair. For example, one reviewer waited over five weeks for a technician to visit their address to fix a repeated problem, and another reviewer had to wait 14 days for service and experienced multiple issues with the installation process.
Poor Leadership and Workplace Culture
One reviewer witnessed unacceptable behavior from a senior employee towards an employee, describing it as bullying and harassment. This has led to concerns about the company's workplace culture and leadership.
Positive Experiences
On the other hand, many reviewers have reported positive experiences with J&S Air Conditioning. Several reviewers have praised the company's professionalism, efficient installation processes, and knowledgeable staff. One reviewer even credited a technician with helping them identify and fix an electrical issue outside of the job scope.
Recommendations and Loyalty
Some reviewers have recommended J&S Air Conditioning to others, citing excellent service and knowledgeable staff. Several reviewers have expressed loyalty to the company, having used their services in the past and planning to do so again in the future.
