Experience the Comfort of Precise Climate Control
West Air Conditioning has been a trusted name in the Australian air conditioning industry for over three decades. Founded in 1989, our family-based business has grown to become one of the largest and most respected air conditioning providers in the country. Our commitment to excellence and customer satisfaction has earned us a reputation for delivering top-notch air conditioning solutions to residential and commercial clients alike.
Our Story
West Air has its roots in the early 1980s when our founding members started a small company with a shared vision of providing quality air conditioning services to the community. Over the years, we have expanded our operations to cover a vast area in New South Wales, employing a team of highly trained and experienced technicians. Our dedication to quality, combined with our continuous pursuit of innovation, has enabled us to maintain a high level of excellence in the industry.
Why Choose Us
At West Air Conditioning, we pride ourselves on our ability to deliver premium air conditioning solutions that meet the unique needs of each client. We offer a wide range of services, including the installation, maintenance, and repair of air conditioning systems. Our team of experts uses only the latest technology and high-quality products from renowned brands such as Daikin and Fujitsu. Our commitment to quality and customer satisfaction has earned us a reputation as one of the most trusted air conditioning providers in the country.
Our Services
We provide a comprehensive range of air conditioning services, including:
- Split Systems: Elegant and compact, our split systems are perfect for residential and commercial applications. Our team of experts can install, repair, and maintain these systems to ensure optimal performance and comfort.
- Ducted Systems: Our ducted systems provide discreet and efficient cooling and heating solutions for residential and commercial clients. Our technicians will ensure seamless installation, maintenance, and repair services.
- Reverse Cycle: Enjoy year-round comfort with our reverse cycle systems, designed for residential and commercial applications. Our team will guide you through installation, maintenance, and repair services.
- VRV Systems: For large commercial and industrial applications, our VRV systems provide efficient and reliable cooling and heating solutions. Our experts will ensure seamless installation, maintenance, and repair services.
- Grilles: Our grilles are designed for optimal air circulation and are available for both residential and commercial applications. Our team will ensure installation, maintenance, and repair services.
Why Choose Us?
Here are some reasons why clients choose West Air Conditioning:
- Premium Brands: We are authorized dealers for Daikin and Fujitsu, providing top-quality products and solutions.
- Licenced Operator: We hold current licenses from the Department of Fair Trading and the Australian Refrigeration Council.
- HIA Member: We are members of the Housing Industry Association, adhering to their codes of practice and ethics.
Get in Touch
At West Air Conditioning, we are committed to delivering exceptional air conditioning solutions that meet our clients' unique needs. If you have any questions or would like to request a quote, please get in touch with us. Contact us today and let us help you achieve the perfect temperature for your home or office.
Installation and Maintenance Issues
Some customers have reported issues with the installation and maintenance of their air conditioning systems. One customer had a duct not installed correctly, causing a baby's room to heat up to 28 degrees. Another customer was charged an unfair callout fee after a misunderstanding with the booking process. There were also complaints about technicians not showing up on time and poor communication from the company.
Customer ServiceConcerns
Some customers have expressed dissatisfaction with the customer service provided by the company. One customer had to follow up multiple times to get a quote, and another customer was sent a bill for $880 after a technician claimed that the issue was user error.
Positive Experiences
On the other hand, many customers have had positive experiences with West Air Conditioning. Several customers praised the professionalism, friendliness, and efficiency of the technicians who serviced their air conditioning systems. Some customers also mentioned that the company's prices were reasonable and that they would recommend the company to others.
Technician Performance
Many customers praised the performance of specific technicians, such as Tom, Ben, and Jason, who were described as professional, friendly, and knowledgeable.
Overall Experience
Many customers have reported being very happy with their overall experience with West Air Conditioning, with some even stating that they would highly recommend the company to others.
