Protecting Your Home, Safeguarding Your Health
Advanced Pest Control has been safeguarding homes and businesses in the Newcastle, Hunter Valley, and surrounds for over 35 years. With a team of experienced technicians and a fleet of 25 fully equipped vehicles, we are dedicated to delivering reliable and effective pest control solutions tailored to your specific needs.
Our Vision and Values
Our mission is to protect your property and loved ones from pests while upholding the highest environmental standards. We are committed to:
- Professionalism: Our technicians are highly skilled and certified, ensuring safe and effective pest control.
- Reliability: We are punctual, responsive, and dedicated to fulfilling our commitments.
- Ethical Service: We adhere to the highest ethical practices and respect for our clients' properties.
- Prompt Attention: We understand the urgency of pest problems and respond promptly to your needs.
Home Treatments
- Comprehensive inspections and customized treatment plans
- Ant control
- Spider control
- Cockroach control
- Termite control and prevention
Commercial Pest Control
- Comprehensive solutions for offices, warehouses, and other commercial properties
- Customized pest management plans
- Regular inspections and follow-up services
Specialized Services
- Pre-purchase inspections
- Termite barriers and treatments
- Weed control
- Thermal imaging inspections
Products and Services Offered
In addition to our comprehensive pest control services, we offer:
- Preventive services and inspections
- Consulting services for pest prevention and management
- A wide range of high-quality pest control products and materials
Our Commitment to Environmental Sustainability
At Advanced Pest Control, we prioritize environmental responsibility and sustainability in our pest control practices. We use eco-friendly products and methods whenever possible to minimize environmental impact.
Poor Experience with Advanced Pest Control
Lack of Professionalism and Communication
Multiple reviewers have expressed their disappointment and frustration with Advanced Pest Control, citing unprofessional behavior, poor communication, and a lack of expertise in termite management.
Inadequate Termite Inspections and Treatment
Raelene Farrell's experience highlights the company's failure to follow national standards for termite management, resulting in inadequate inspections and treatment. The inspector was in a hurry, didn't check all structures, and didn't provide a proper proposal for future termite prevention.
Negative Experiences with Customer Service
Several reviewers have reported poor customer service, including unreturned messages, miscommunication, and a lack of empathy. Raelene Farrell and Kinny Renahan have expressed their frustration with the company's customer service, stating that it "stinks".
Road Rage Incident
Jake Lean's review is particularly alarming, describing a road rage incident involving an Advanced Pest Control vehicle, which put his family's safety at risk.
Inconsistent Service Quality
While Peter Capararo and Bob Evans have reported positive experiences with Advanced Pest Control, citing punctual and friendly staff, others have reported subpar service, including Kristy Black, who is still experiencing spider problems and has to wait five weeks for another treatment.
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