Sparkling Clean Homes, Guaranteed!
At Move Out Mates, we're a team of dedicated professionals passionate about providing top-notch cleaning services to residents of Sydney. Since our inception in 2013, we've been committed to delivering exceptional results that exceed our clients' expectations. Our story began with a simple goal: to offer reliable, efficient, and eco-friendly cleaning solutions that cater to the unique needs of homeowners, tenants, and landlords.
Our Mission
Our mission is to provide exceptional end-of-lease cleaning services that guarantee complete satisfaction. We understand the importance of a sparkling clean property, and our team of highly trained and vetted cleaners work tirelessly to ensure that every corner of your home shines like new. We're not just a cleaning company; we're your partners in maintaining a healthy, happy, and hygienic living space.
Our Services
At Move Out Mates, we offer a comprehensive range of services designed to meet the diverse needs of our clients. Our expertise includes:
- End of Lease Cleaning: Our specialty! We'll leave your property spotless, ensuring you get your bond back in full.
- Carpet Cleaning: Deep cleaning for carpets, upholstery, and mattresses to remove dirt, stains, and odors.
- Upholstery Cleaning: Gently cleaning your furniture to restore its original beauty.
- Oven Cleaning: Sparkling clean ovens, no matter the condition.
- Window Cleaning: Pristine windows that sparkle like new.
- One Off Cleaning: Single cleaning sessions for those special occasions or deep cleans.
- Move-in Cleaning: Welcome to your new home! We'll get it sparkling clean for you.
What Sets Us Apart
- 72-hour Guarantee: If you're not satisfied, we'll come back and clean for free.
- Fully Insured Services: Our cleaners are vetted and fully insured for your peace of mind.
- Environmentally Friendly Detergents: We care about the planet and use eco-friendly products.
- Trained Cleaners: Our experts undergo regular training to ensure exceptional results.
- 7-Day Availability: Book us any day of the week, including weekends and holidays, at no extra cost.
Professionalism and Communication
Move Out Mates Sydney has received praise for their professionalism and communication. The company has received multiple 5-star reviews, with customers expressing their satisfaction with the service provided. Customers have reported that the booking process was easy, and the cleaning team was punctual and friendly.
Cleaning Services
The company's cleaning services have also been commended. Customers have reported that the cleaning team did an incredible job, exceeding their expectations. The team was able to thoroughly clean the property, paying attention to every detail. Customers have also praised the company for their attention to detail, ensuring that every area of the property was cleaned thoroughly.
Areas for Improvement
While the company has received mainly positive reviews, there are a few areas where they can improve. Some customers have reported issues with the company's organisation and communication. One customer reported that the company rescheduled their booking without their consent, causing stress and inconvenience. Another customer reported that they were not informed of a separate cleaning team that would be coming to steam clean the carpets, which caused extra time and effort.
Conclusion
Overall, Move Out Mates Sydney has received positive reviews for their professionalism, communication, and cleaning services. However, there are areas where they can improve, particularly with regard to organisation and communication.
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