Stopping crime before it happens.
At Paul-Tec Security Group, we take pride in being a leading provider of innovative security solutions for businesses, industries, and critical infrastructure protection. With over 40 years of experience, we have established ourselves as a trusted partner for those seeking advanced security systems to safeguard their properties and assets.
Our Story
Since 1977, we have been dedicated to designing, installing, and monitoring customized security solutions for government, commercial, business, and industrial customers throughout Australia and New Zealand. Our founding director and Chairman, Paul Williams, has been instrumental in building our reputation as a pioneering force in the security industry. Our commitment to innovation and excellence has earned us numerous awards and recognition, solidifying our position as a market leader.
Our Services
We offer a comprehensive range of security solutions, including:
Monitoring Centre
Our state-of-the-art monitoring centre is certified to AS2201.2-A1 standards, ensuring that our clients receive the highest level of security monitoring. Our centre is equipped with cutting-edge technology, enabling our team of experienced security professionals to respond swiftly and effectively to any security breaches.
Live Video Guarding
Our innovative Remote Video Guarding solutions provide businesses with an effective and cost-efficient way to secure high-risk sites. Using advanced motion analytics, our system detects and deters intruders, stopping crime before it happens. Our trained security officers respond in real-time, issuing audio warnings and contacting authorities as needed.
Advanced Innovative Security Systems
We design and install customized integrated security solutions, incorporating access control, alarms, and CCTV systems tailored to meet the unique needs of each client. Our expert team works closely with clients to understand their security requirements, providing bespoke solutions that address their specific risk profiles.
Why Choose Us
At Paul-Tec Security Group, we are committed to delivering exceptional security solutions that protect people, property, and assets. Our award-winning RealGuard technology, integrated with our video/alarm monitoring centre, provides a comprehensive security solution that genuinely stops crime before it happens. Trust us to safeguard your business and assets with our innovative security systems and exceptional customer service.
Overview of Reviews
There are 10 reviews in total, with 5 positive reviews, 4 negative reviews, and 1 neutral review.
Positive Comments
Excellent Customer Service
Multiple reviewers praised the excellent customer service provided by Paul-Tec Security Group. They commended the staff for being helpful, accommodating, and responsive to their needs. Kieren was particularly mentioned for his courteous and professional manner.
Reliable and Efficient Service
Several reviewers appreciated the prompt and efficient service provided by Paul-Tec. They were impressed with the company's ability to resolve issues quickly and effectively.
Satisfied with Products and Services
Some reviewers expressed satisfaction with the products and services offered by Paul-Tec. They found the alarm systems and monitoring services to be reliable and effective.
Negative Comments
Poor Customer Service
Several reviewers expressed disappointment and frustration with the poor customer service provided by Paul-Tec. They reported instances of ignored calls, unresolved issues, and unfriendly staff.
Unprofessionalism and Lack of Transparency
Some reviewers felt that Paul-Tec lacked professionalism and transparency in their dealings. They reported instances of unprofessional behavior, miscommunication, and unfair billing practices.
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