Lighting the way for a brighter future
Welcome to Led Light Melbourne, your one-stop shop for all your LED lighting needs. We are a proud Australian-owned and operated business, specialising in providing high-quality, energy-efficient, and affordable lighting solutions for both residential and commercial customers.
At Led Light Melbourne, we believe that everyone deserves to have access to high-quality lighting that not only meets their needs but also enhances their living or working environment. That's why we offer a wide range of LED lighting products, from downlights, outdoor lighting, and floodlights to oyster kits, high bay lights, and strip lights. We also offer a variety of connectors, profiles, and accessories to help you create the perfect lighting solution for your space.
Our team of experts is dedicated to providing you with the best possible service and advice. We have a wealth of knowledge and experience in the lighting industry, and we are always happy to help you choose the right products for your needs. We pride ourselves on our excellent customer service and our ability to provide fast and reliable delivery.
At Led Light Melbourne, we are committed to sustainability and energy efficiency. We believe that by providing high-quality LED lighting products, we can help our customers reduce their carbon footprint and save money on their energy bills. All our products are rigorously tested to ensure they meet the highest standards of quality, safety, and performance.
Services Offered
We offer a wide range of services to help you find the perfect lighting solution for your space. Our services include:
- LED Lighting Solutions: We offer a comprehensive range of LED lighting solutions for both residential and commercial customers. Our products are designed to provide high-quality, energy-efficient, and affordable lighting solutions that meet your needs.
- Custom Lighting Design: Our team of experts can help you create a custom lighting design that meets your specific needs and enhances your living or working environment. We can provide you with detailed plans, 3D renderings, and product recommendations to help you visualise and achieve your desired lighting solution.
- Lighting Consultation: Our experienced lighting consultants can provide you with expert advice on the best lighting solutions for your space. We can help you choose the right products, provide you with installation advice, and answer any questions you may have.
- Installation Services: We offer a range of installation services to help you get your new lighting solution up and running quickly and efficiently. Our team of experienced electricians can handle all aspects of the installation process, from wiring and installation to testing and commissioning.
- After-Sales Support: We are committed to providing excellent after-sales support to our customers. We offer a comprehensive warranty on all our products, and our team of experts is always available to answer any questions or concerns you may have.
In conclusion, Led Light Melbourne is a leading provider of high-quality LED lighting solutions for both residential and commercial customers. We offer a wide range of products and services, including custom lighting design, lighting consultation, installation services, and after-sales support. Our team of experts is dedicated to providing you with the best possible service and advice to help you find the perfect lighting solution for your space. Contact us today to learn more about how we can help you enhance your living or working environment with high-quality LED lighting.
Disappointing Experience
These reviews highlight two separate incidents where customers were left unsatisfied with the company's customer service. Both reviewers had issues getting a response from the company, with one reviewer having to re-send an email to confirm receipt and being left without a reply for over a month. The other reviewer had a similar experience, stating that they received poor customer service and had their time wasted.
Lack of Communication
The reviews suggest that the company failed to follow up on customer inquiries, leading to frustration and disappointment. The reviewer who had to re-send an email was not provided with a timeline for when they would receive a quote or a response, leaving them feeling neglected. The other reviewer was left with unanswered questions and no resolution to their issue.
Alternatives Found
Both reviewers ended up taking their business elsewhere, choosing to work with another company that was able to provide the service they needed in a timely manner. This highlights the importance of prioritizing customer service in order to retain clients.
