Trust the experts to fix your plumbing issues 24/7
Established in 1988, Plumbers Queensland is South East Queensland's leading service and maintenance plumbing contractor. Based on the Sunshine Coast, we specialise in residential and commercial maintenance plumbing, gas fitting, and emergency response work. With a fleet of 14 vehicles and a team of 14+ fully qualified, licensed plumbers, drainers, and gas fitters, we offer plumbing services 24/7, including public holidays.
Our Services
Whether you have a leaking tap, burst hot water system, leaking pipe, blocked drains, a leaking roof, or need a plumber for a renovation, we can meet your needs. We offer a payment plan for new hot water systems through Certegy Ezi-Pay so you can make a purchase and pay for it over time in convenient fortnightly instalments.
We provide a range of services, including:
- Hot Water Systems: We install, repair, and maintain hot water systems, including solar, gas, and electric options.
- Blocked Drains and Toilets: We clear blockages and repair damaged pipes, toilets, and drains.
- Roof and Gutter Leak: We fix and maintain roofs and gutters to prevent water damage.
- Residential Services: We offer general residential plumbing services, including faucet installations, pipe repairs, and more.
- Programmed Maintenance: We provide regular maintenance services to prevent plumbing issues and ensure your systems are running efficiently.
- Facility Management: We manage plumbing maintenance and repairs for commercial properties.
- Government and Councils: We provide plumbing services to government agencies and local councils.
- Emergency Response/Callout: We offer 24/7 emergency response services for any plumbing emergency.
Our Commitment to Quality
At Plumbers Queensland, we're committed to providing high-quality services and ensuring our customers are completely satisfied. Our Quality Assurance Program ensures every job is completed on time, to the highest standard. We hold all necessary licenses, permits, and insurances, and we're part of the Master Plumbers Association.
Overall Experience
The reviews for Plumbers QLD vary, with some customers having a positive experience and others having a negative one. Some customers praised the company for its friendly and professional staff, punctuality, and efficient service. However, other customers were disappointed with the company's performance, citing unprofessional behavior, inexperienced staff, and poor communication.
Friendly and Efficient Service
Several customers praised Plumbers QLD for its friendly and efficient service. They appreciated the prompt response to their requests, the professional attitude of the staff, and the excellent workmanship. For example, Lisa Mason and Alison Clarke both gave the company 5 stars, praising its friendly and professional staff, punctuality, and efficient service.
Unprofessional Behavior and Poor Communication
Unfortunately, some customers had a negative experience with Plumbers QLD. They reported poor communication, unprofessional behavior, and inexperienced staff. For example, Renae Orchard and Darryl Turner both gave the company 1 star, complaining about unprofessional behavior, including speeding in a company car and not having the necessary materials to complete a simple job.
Lack of Transparency and Follow-Through
Some customers were disappointed with the company's follow-through and transparency. For example, Bevan Pierce and Jeremy Spencer both gave the company 1 star, complaining about not receiving a quote, poor communication, and not completing the job as agreed.
Conclusion
While some customers had a positive experience with Plumbers QLD, others had a negative one. It's essential for the company to address these issues and improve its communication, professionalism, and follow-through to maintain customer satisfaction.
