Get the look for less at Simons Carpets!
At Simons Carpets, we are a leading flooring store in Bentleigh, dedicated to providing the best carpets and flooring solutions to residential and commercial clients in Melbourne and surrounding regions. With over 30 years of industry experience, we have established ourselves as a trusted and reputable name in the flooring industry.
Our Vision
Our vision is to provide exceptional service and unparalleled expertise in helping you choose the right carpet or flooring for your home or office. We believe in going above and beyond to ensure that our customers receive the best possible experience.
Our Services
As a one-stop-shop for all your flooring needs, we offer a comprehensive range of services, including:
- Carpet installation
- Vinyl flooring
- Laminate flooring
- Hybrid flooring
- Floating floors
- Carpet tiles
Our team of experts is dedicated to providing personalized service, expert advice, and exceptional installation services to ensure that your flooring project is completed to perfection.
Why Choose Us?
At Simons Carpets, we pride ourselves on our:
- Years of experience: With over 33 years of industry experience, you can be confident that you are in good hands.
- Professional services: Our team of experts is dedicated to providing exceptional service and unparalleled expertise.
- Customer-focused approach: We take your needs and requirements into consideration, ensuring that you receive the best possible solution for your flooring project.
- Wide range of services: From carpet installation to vinyl flooring, we offer a comprehensive range of services to cater to all your flooring needs.
Get in Touch
If you're looking for exceptional flooring solutions, look no further than Simons Carpets. Contact us today to learn more about our services and how we can help you achieve the look you want for less.
Excellent Customer Service and Quality Workmanship
Simon Carpets has received praise for their exceptional customer service and quality workmanship. Customers have been impressed with the professionalism and politeness of the installers, who have gone above and beyond to ensure satisfaction.
Issues with Carpet Tiles and Vinyl Installation
However, there have been some issues with carpet tile installation, including lifting and incomplete work. Customers have also experienced poor workmanship with vinyl installation, including gaps around the edges, lack of sealing, and damage to the new floor.
Communication and Follow-up Issues
Some customers have expressed frustration with the lack of communication and follow-up from Simon Carpets. There have been instances where the customer was not consulted on changes to the original quote, and requests for changes have been met with quotes for additional work.
Outstanding Issues and Resolution
Some customers are still awaiting resolution to outstanding issues, including incomplete work and poor quality installation. It is unclear whether Simon Carpets has taken steps to address these issues and improve their customer service.
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