Buy Direct From Importer & Select Tiles From 300+ Designs
Dada Tiles is a leading supplier of quality tiles in Sydney, Australia. We offer a diverse range of tiles for every area of your home, from floor and wall tiles to bathroom tiles, mosaics, natural stone cladding, and pavers.
Our Vision
Our vision is to empower our customers to create their dream spaces with beautiful and affordable tiles. We believe in providing exceptional customer service, a wide selection of high-quality tiles, and competitive prices.
The Dada Tiles Difference
- Direct importer: We directly import our tiles from reliable manufacturers worldwide, eliminating the middleman and offering you the most competitive prices.
- Quality assurance: We meticulously inspect each tile before it reaches our warehouse to ensure the highest quality.
- Extensive range: We offer a diverse selection of tiles to cater to diverse tastes and budgets.
- Custom options: We can provide custom-made tiles to meet your specific needs and preferences.
- Exceptional customer service: Our team is dedicated to providing personalized and attentive service to our valued customers.
Our Services
We offer a comprehensive range of services to ensure a seamless and enjoyable experience for our customers:
Tile selection and consultation: Our experienced staff can guide you through our extensive range and help you choose the perfect tiles for your project.
Delivery and installation: We offer professional delivery and installation services to ensure your tiles are installed correctly and to the highest standards.
Custom tile design and fabrication: We can create unique and personalized tile designs and patterns to bring your vision to life.
Technical support: Our team is available to provide expert advice on tile selection, installation, and care.
Get a Quote Today
Contact us today to request a no-obligation quote for your project. Our friendly and knowledgeable staff will be happy to assist you and provide you with personalized recommendations.
Product Quality and Service
The majority of customers have had a poor experience with Dada Tiles. The reviewers who gave high ratings, Sadia Fatema and Kiar Muri, praised the store's products, pricing, and service. They found the staff knowledgeable and helpful, and the prices reasonable. On the other hand, the reviewers who gave low ratings, Cathy Heley, Maulik Shah, Mason Young, and Taqi Khan Qasimi, had a range of negative experiences. They reported poor customer service, broken or faulty products, and difficulty in returning or exchanging items.
Return and Refund Policy
Several reviewers were unhappy with the store's return and refund policy. Cathy Heley and Mason Young had to pay for replacement tiles despite the initial tiles being broken, and were not refunded for the original payment. Maulik Shah reported being charged for a returned item and being forced to make a duplicate payment in person.
Customer Service
The majority of reviewers were unhappy with the customer service at Dada Tiles. The staff were often unhelpful, unprofessional, and rude. Several reviewers reported being treated with disrespect, mocked, or ignored when trying to resolve issues. The owners and managers were particularly criticized for being uncooperative, emotional, and unwilling to take responsibility for mistakes.
Delivery
Several reviewers reported delays or issues with delivery, including broken or damaged products. Taqi Khan Qasimi reported that the delivery truck damaged his client's grass, and the store refused to take responsibility or pay for the damage.
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