Building a better way of living, one home at a time.
Ross North is a renowned builder of exceptional new homes in Perth, Western Australia. Founded on a vision to deliver unparalleled quality and client satisfaction, we've proudly constructed thousands of stunning homes across the city.
Our Vision & Values
Our unwavering vision is to be Perth's most trusted new home builder. We achieve this through:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Innovation: We embrace new technologies and design trends to create homes that exceed expectations.
- Quality: We employ skilled craftsmen and use premium materials to ensure exceptional craftsmanship.
- Client-Centricity: We prioritise your needs and strive to exceed your expectations.
What We Offer
Ross North offers a comprehensive range of services to cater to your unique needs:
New Home Construction
- Custom designed homes tailored to your lifestyle and budget.
- Comprehensive project management and guidance throughout the process.
- Flexible financing options to meet your individual needs.
Display Homes & Design Centre
- Explore our stunning display homes across Perth to find inspiration for your new home.
- Our experienced design team can help you personalize your dream home.
Additional Services
- Knockdown and rebuild of existing properties.
- Development of multi-unit residential and commercial properties.
- Project management and consulting services.
Award-Winning Expertise
Throughout our 40-year history, we have been proudly recognized for our excellence in home building. Our awards include:
- Gold Key Award: For outstanding design and quality construction.
- Industry awards for stylish kitchens and bathrooms.
- Recognition from clients for exceptional customer service.
Building for the future
At Ross North, we are committed to sustainable and energy-efficient construction. Our new Solar Saving Series homes harness the power of the sun to reduce your electricity bills and environmental impact. Contact us today and discover the difference a truly exceptional home builder can make in your life.
Quality of Work
Ross North's quality of work has been a major point of contention among their reviewers. Many have reported subpar construction, with issues ranging from incorrect plumbing to shoddy finishing work. Some have even experienced major defects, such as leaking taps and showers, damaged floors, and cracked walls.
Communication
The lack of communication from Ross North has also been a significant issue. Reviewers have reported difficulty getting responses from the company, with some even having to chase them for progress updates or to report defects.
Sales Process
The sales process has also been criticized, with some reviewers feeling misled or pressured into signing contracts. Some have reported receiving misleading information about the build timeline or the quality of the work.
Difficulties and Delays
Several reviewers have reported significant delays in their builds, with some experiencing extended wait times for tradespeople or incomplete work. This has resulted in frustration and disappointment among homeowners.
Customer Service
The customer service provided by Ross North has been largely unsatisfactory, with many reviewers reporting difficulties in getting their issues addressed or resolved. Some have even had to resort to third-party mediators or external building inspectors to resolve disputes.
Comparison to Other Builders
Some reviewers have compared Ross North unfavorably to other builders, highlighting the shoddy workmanship and poor communication. One reviewer even recommended Dale Alcock over Ross North, citing better quality and customer service.
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