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3D Windows has been crafting bespoke timber windows and doors for homes across Melbourne and the Mornington Peninsula for over 13 years. Operated as a family-owned business, we combine meticulous craftsmanship with attentive customer service to deliver ultimate satisfaction.
Designing and Manufacturing Excellence
Our skilled team of tradespeople utilise kiln-dried hardwood and Western Red Cedar to create stunning and durable timber windows and doors. We offer a diverse selection of styles and finishes to seamlessly complement any architectural style, ensuring a perfect match for your unique home.
Custom-made to Perfection
Unlike many competitors who stick to standard sizes, we pride ourselves on crafting custom windows and doors to your exact specifications. This meticulous approach guarantees a perfect fit, ensuring optimal thermal efficiency and aesthetic harmony.
Areas of Expertise
We offer a comprehensive range of services to meet all your window and door needs, including:
- Timber and aluminium frames: Choose between traditional timber frames or contemporary aluminium frames to create your ideal window or door configuration.
- Custom designs: Bring your unique vision to life with our bespoke design service, where we work closely with you to design windows and doors that align perfectly with your home's character.
- Replacement windows: Easily upgrade drafty or dilapidated windows without sacrificing style or functionality.
- Large scale projects: We are experienced in working on large-scale projects, collaborating with developers, builders, and architects to deliver exceptional results.
Exceptional Customer Service
At 3D Windows, we value open communication and personalized attention. Our friendly and knowledgeable staff will guide you through the entire process, from initial consultation to installation and beyond. We are committed to exceeding your expectations and delivering a seamless and enjoyable experience.
Join us on the journey to enhance your home with stunning and meticulously crafted windows and doors. Contact us today for a free, no-obligation quote!
Quality and Compliance Issues
Author Helen K. expresses severe disappointment with her experience with 3D Windows. She claims that a sliding glass door installed by the company in 2015 does not comply with Australian Glass Standards AS1288/2006, posing a risk to her property. Despite requesting a refund, the company has failed to respond.
Positive Experiences
On the other hand, several reviewers have had excellent experiences with 3D Windows. Elise praises the easy communication and timely delivery of windows. Anita Smith and Nektario Boutsinis commend the company's fantastic service, outstanding product, and friendly staff. Marie Cowden, Gee Gee, Taylor Mercieca, Andrea Sharp, and Jenny Williams also rave about the company's professionalism, quality, and excellent customer service.
Negative Experiences
However, some reviewers have had problems with 3D Windows. Melissa Ko was unhappy with the installation, which caused damage to her property. The installer did not notify her of the issue or communicate with her about the repairs. Bcerg Marketing shares a similar negative experience, stating that the company provided incomplete information, did shoddy work, and failed to respond to emails or fix errors. Nicole Le Maistre had a mixed experience, initially being pleased with the quote but later encountering issues with the installation, including faulty doors and poor quality materials.
