Protecting Your Assets, One Lock at a Time
At Nelson Locksmiths, we are proud to be South Australia's oldest and most trusted locksmith organization, with over 160 years of experience in providing top-quality security solutions to our clients. As a staff-owned and operated business, we are committed to delivering exceptional service and products to meet the diverse security needs of our customers.
Our History
Established in 1860, Nelson Locksmiths has a rich history of providing innovative and reliable security solutions to the community. Our commitment to excellence has earned us a reputation as a leader in the locksmithing industry, and we continue to strive for excellence in all aspects of our business.
Our Services
We offer a comprehensive range of security services, including high-security master key systems, safe locks, mechanical combination locks, electronic combination locks, domestic and commercial safes, gun safes, domestic key cutting, car transponder keys, and car and roller door remotes. Our team of qualified and trained technicians is dedicated to providing superior products and services to ensure the safety and security of our clients.
Our Mission
Our clear objective is to provide "Total Quality Service" 24 hours a day, 7 days a week. We are committed to providing superior products and services that meet the diverse security needs of our clients. We strive to establish long-term relationships with our clients, built on trust, reliability, and exceptional customer service.
Our Products
We stock a wide range of products from trusted brands, including Kaba, Lockwood, Gainsborough, and Brava. Our products are selected for their quality, reliability, and performance, ensuring that our clients receive the best possible solutions for their security needs.
Our Team
Meet our team of experienced and qualified locksmiths, who are dedicated to providing exceptional service and expertise to our clients. From our operations manager to our senior locksmiths, our team is committed to delivering superior products and services that meet the highest standards of quality and excellence.
Positive Reviews
The reviewers who left 5-star ratings were very pleased with the service they received. They praised the staff for being friendly, helpful, and professional. Many reviewed the quick turn-around time, good prices, and high-quality work. Some reviewers mentioned that the staff went out of their way to help them, provided good advice, and were knowledgeable about their products.
Negative Reviews
On the other hand, some reviewers were unhappy with their experience. They criticized the poor customer service, including long wait times, unapologetic staff, and unclear communication. One reviewer was left feeling frustrated with the booking process and had to deal with conflicting information.
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