Transforming your space, enhancing your life
Ballina Removals & Storage, a privately owned family business, has been operating on the East Coast of Australia since 1980. The company, which started as a small local business, has grown to become a significant player in the interstate transport and removal industry. Today, Ballina Removals & Storage operates a fleet of 24 Prime Movers, 50 trailer combinations, and 9 rigid vans, offering a comprehensive range of services to individuals, businesses, and retailers.
Our Services
At Ballina Removals & Storage, we specialize in interstate removals, providing a reliable and stress-free moving experience for our clients. We understand that moving can be an emotionally challenging experience, and we strive to provide a high level of service to ensure a smooth transition. Our removal business is not overbooked, allowing us to maintain a consistent level of service for every client, every time.
Our local removal services in the Northern Rivers area of NSW are booked out 2-3 weeks in advance, so it's best to book early to ensure availability. We also offer a commercial service to small and large retailers from Sydney to Cairns, catering to the transportation needs of perishable goods travelling from North Queensland to the southern markets. Our line-haul fleet consists of freezer vans, all of which are registered with the NSW Food Authority.
Moving locally in the Northern Rivers area of NSW, interstate removals to a large number of areas, and a full packing service are also available on request. We offer secure storage solutions for both residential and commercial clients, using a modular storage system for all storage at our various depots. Our depots are located in Wetherill Park NSW, Geebung QLD, and Wollongbar NSW, providing easy access for our clients.
Packing Materials
A full range of packing materials are available for purchase at each of our depot sites. Whether you need cartons, bubble wrap, or packing tape, we have everything you need to pack your belongings securely. Our team can also provide advice on how to pack different types of items to ensure they arrive at their destination in the same condition they left.
Depot Locations
Our head office is located in Alstonville, NSW, with depots in Geebung QLD and Wetherill Park NSW. These locations enable us to serve our clients better, offering convenient access to our services. Our team of experienced professionals is dedicated to providing the highest level of service, ensuring a stress-free moving experience for all our clients.
In conclusion, Ballina Removals & Storage is a family-managed business that has been operating since 1982, providing a comprehensive range of services to our household removal and storage customers. Our services extend to warehousing in Sydney, Ballina, and Brisbane for our commercial and retail customers, with regular services between Sydney and Brisbane, and Brisbane and North Queensland. Our modern fleet of refrigerated trailers ensures that perishable goods are transported at the right temperature, maintaining their quality.
Truck Drivers and Customer Service
These reviews from Supercharged E. and Ian Hamon express disappointment and frustration with truck drivers and their employers. Both reviewers are unhappy with the behavior and attitude of truck drivers, which they believe affects their travel experiences.
Ignonant and Selfish Truck Drivers
Supercharged E. is fed up with truck drivers who use valuable parking spaces at the Puma Mt Larcom without considering the needs of other travelers. They feel that these drivers are selfish and ignorant, making it difficult for others who regularly travel north. The reviewer is annoyed by the presence of caravans, which they believe clog up the area.
Dangerous Driving and Poor Customer Service
Ian Hamon shares a similar sentiment, expressing concern over the driving habits of Ballina Removal drivers. He witnessed one driver, Adrian, driving recklessly on the M1 highway, blocking merging traffic and not slowing down. When Ian politely confronted Adrian over the phone, he was met with yelling and swearing. Ian believes that drivers with a history of aggressive behavior should not be allowed on the roads, especially when operating B Double trucks.
Overall
These reviews highlight the importance of responsible and considerate driving practices, as well as good customer service. The reviewers' negative experiences have left a lasting impression, and they hope that truck drivers and their employers will take these issues seriously.
