Building homes that bring joy and create memories
At Hotondo Homes, we are a family-owned and operated business that has been helping Australians build their dream homes for over 30 years. Our story began with a passion for building and a vision to create a company that puts its customers first. Today, we are proud to be Australia's #1 Home Builder in Customer Excellence, as awarded by ProductReview.com.au.
Our Awards and Recognition
We have received numerous awards and recognition for our commitment to excellent customer service and building quality. Our dedication to excellence has earned us prestigious awards, including the National Award Winner for 2024, making us the top home builder in Australia. We take great pride in our achievements and strive to continue exceeding our customers' expectations.
Our Homes
At Hotondo Homes, we understand that every family is unique, and that's why we offer a diverse range of new home designs to suit all lifestyles. Whether you're looking for your first home, an investment property, or a dream home, we have something for every budget and lifestyle. Our extensive range of home designs is designed to exceed your expectations, incorporating modern architecture, beautiful styling, and innovative features.
3DExplore
Experience the future of home exploration with our 3DExplore tool. Effortlessly navigate and virtually tour our display homes at the click of a button, bringing the essence of our spaces to life. See it. Love it. Build it.
Home Navigator
Embark on a personalized journey with our Home Navigator quiz, designed to guide you to your ideal dream home tailored to your family and lifestyle. Let us turn your vision into reality.
Why Choose Us?
We, at Hotondo Homes, believe that building a home should be an enjoyable experience. Our team of experts will guide you every step of the way, ensuring your new home is built to the highest standards, and with minimal stress. With our extensive range of home designs, including knockdown rebuild options, first-home buyer solutions, and display homes, we cater to all your new home needs.
Get Started
Find your Hotondo dream home and transform the way you live. Browse our extensive range of new home designs, virtual tour our display homes, or take a personalized journey with our Home Navigator quiz. We are dedicated to helping you build the home you've always wanted.
Excellent Quality and Service
Hotondo Homes Toowoomba has received widespread praise for its exceptional quality and service. Reviewers have commended the builder for its attention to detail, outstanding workmanship, and commitment to customer satisfaction. Shay, Adam, and the entire team have been lauded for their honesty, authenticity, and willingness to go above and beyond to meet individual customer needs. Reviewers have also appreciated the thoughtful and practical inclusions in their homes, such as pet bowls in the laundry.
Communication Issues
However, some reviewers have raised concerns about the builder's communication. Two reviewers (Zzz and Tony Duncan) have mentioned poor communication, with one reviewer even describing the customer service professional as rude.
Quality Display Homes
The new display home has been praised for its amazing quality and design. Reviewers have been impressed by the attention to detail and the way the house is laid out.
Some Delays
Sadhana Jonnalgadda has mentioned that the builder takes a lot of time for appointments, which may cause delays for some customers.
Overall Experience
Anna Niedzielska has had an exceptional experience with Hotondo Homes Toowoomba, praising the whole team for their professionalism and excellent communication. Her new home has outstanding quality and workmanship, and she would definitely recommend the builder.
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