Building homes, not just houses.
At Milin Builders, we have a reputation for being Canberra's most experienced builder of quality medium density and high-rise residential dwellings. With over 30 years' experience in the construction industry, we've built more than 3000 dwellings with pride and care. Our team has a deep understanding of the importance of quality, space, and design in creating homes that our customers love.
Our History
Our journey began with three brothers, Dennis, Martin, and Mel, who brought their family's passion for building to Canberra. Dennis started his career as an apprentice carpenter in the late 1980s, working for various builders in Canberra before returning to his family's business to build houses with his father and uncle. Martin started his working life as a building cadet with a major construction firm, working his way up the ranks before returning to work with Dennis when he set up his own business. Mel, who worked in construction in Sydney before joining the company, has building in his blood; his grandfather was a builder, and his father is a fitter and turner who works for Milin.
Our Philosophy
At Milin Builders, we believe that every property we build should be a reflection of our own home. We don't build anything we wouldn't want to live in ourselves. Our philosophy is simple: we strive to create homes that our families would want to live in. With a focus on quality, space, and design, we aim to build homes that our customers will love for years to come.
Our Services
We offer a range of services to cater to our clients' needs. Our services include:
- Development feasibility studies
- Construction cost reports
- Planning and management
- Detailed design and management
- Marketing and recommendation
- Contract tender and procurement management
- Construction management
- Monthly project and construction reporting
- Project delivery
Our Commitment to Safety
At Milin Builders, we take safety very seriously. We have a robust and thorough approach to Occupational Health, Safety, and Environmental (OHSE) management. Our OHSE policies are on display in prominent locations, and our team is trained to ensure compliance with relevant Acts, Regulations, Standards, and Codes of Practice. We strive to foresee and avoid potential safety and environmental problems, ensuring the highest level of safety and quality in our projects.
Building Manuals
For our clients' convenience, we have created an online repository of information about each of our properties. Simply click on the link corresponding to your building, and you'll find a wealth of information about your new home. If you have any questions or need assistance, please don't hesitate to contact us.
Contact Us
If you'd like to learn more about our services or would like to become a supplier or contractor, please don't hesitate to get in touch. We're always happy to discuss how we can assist you with your building needs.
Quality of Work and Customer Service
Reviews of Milan Builders are mixed, with some customers reporting positive experiences while others have had negative ones. Some reviewers have praised the quality of the work done by Milan Builders, with one reviewer stating that the build was "perfect" and another saying that the team was "responsive" and "friendly". However, others have reported major defects and issues with the builds, including leaking water, poorly constructed balconies, and subpar interior build quality.
Problems with Defects and Defects Rectification
Several reviewers have reported discovering new defects in their properties every quarter, with some still waiting for defects to be rectified months or even years after reporting them. One reviewer reported having to pay thousands of dollars to raise millions of dollars to rectify design faults and defects, while another was left with a leaky ceiling that was not properly fixed.
Builder's Responsiveness and Customer Service
Some reviewers have praised Milan Builders for their responsiveness to defects and customer concerns, while others have reported poor customer service. One reviewer was impressed with the builder's thoroughness in rectifying a leak, and another reported that the company did not charge them for the rectification work despite being outside of the warranty period. However, others have reported being ignored or receiving vague promises of rectification that were never followed up on.
Positive and Negative Experiences
While some reviewers have had positive experiences with Milan Builders, others have had very negative ones. Some have reported feeling ripped off and frustrated with the builder's lack of accountability and attention to customer concerns. Others have reported feeling disappointed and surprised by the poor quality of work and customer service they received.
