Experience Quality Flooring Solutions with Exceptional Service!
Melbourne Floors & Rugs is a family-owned business that has been proudly serving the community for over 25 years. We have built our reputation on providing quality flooring products and exceptional customer service. Our experienced team is dedicated to helping families, individuals, and businesses choose the right flooring options to suit their needs.
We take great pride in our work and are committed to delivering meticulous workmanship on every project. Our team of experienced carpet, timber, and vinyl layers ensure that the materials are laid to exacting specifications, resulting in a high-quality finish that you can be proud of.
At Melbourne Floors & Rugs, we understand that choosing the right flooring option can be overwhelming. That's why we offer a wide range of flooring products, including carpet, timber, vinyl, hybrid planks, laminate, and more. We have an extensive range of styles, colours, and textures to suit any decor or budget.
Our Services
At Melbourne Floors & Rugs, we provide a complete flooring service from supply to installation for both residential and commercial projects. Our services include:
- Carpet supply and installation
- Timber supply and installation
- Sanding and polishing of timber floors
- Vinyl supply and installation
- Hybrid plank supply and installation
- Laminate supply and installation
- Carpet stretching, repairs, and other maintenance services
We have over 20 years of experience in the industry, and our team of experts is always available to provide advice and guidance on the best flooring options for your needs.
Carpet
We supply and install an extensive range of carpet in all styles, including loop pile, cut pile, and textured carpet. Our carpets are available in a wide range of colours and patterns, ensuring that you will find the perfect fit for your home or business.
Timber
We supply and install a variety of quality timber products, including solid timber, engineered timber, and bamboo flooring. Our timber floors are available in a range of species, stains, and finishes, ensuring that you will find the perfect match for your decor.
Vinyl
Our range of hybrid planks is the next generation in high-performance flooring. We have a large selection of residential and commercial vinyl available to suit a variety of flooring projects. Our vinyl flooring is durable, low-maintenance, and available in a range of styles and colours.
Laminate
Laminate is a cost-effective, highly durable flooring product that supports a natural timber look. It is available in all styles and colours, making it an ideal choice for both residential and commercial flooring projects.
Maintenance
We offer a range of maintenance services, including sanding and polishing of timber floors, carpet stretching, repairs, and other maintenance services for a number of flooring materials. Our team of experts can help you keep your floors looking their best for years to come.
At Melbourne Floors & Rugs, we are committed to providing quality customer service and products that have been tried and tested through experience. Contact us today to book a free on-site measure and quote or make an enquiry. We have two convenient showroom locations in Clayton South and Brighton, Vic.
Company Experience and Communication
The company's communication and response times have been a mixed bag. Some customers, like Georgia Jones, experienced quick and helpful responses, while others, like Jill Sela and Paul Higgins, had negative interactions with the company.
Product Quality and Installation
The quality of the company's products, specifically the hybrid floors, has been called into question. Jill Sela experienced issues with the floors lifting and cracking, and the company's response was unsatisfactory. On the other hand, customers like Georgia Jones and Mitsuma Koy were happy with the quality of their carpets and the installation process.
Customer Service
Customer service has been a major issue for some customers. Paul Higgins and Narayana Quartermain had negative experiences with the company's representatives, including rudeness and unprofessional behavior. Jill Sela was also unhappy with the company's response to her issues.
Positives
Some customers, like Peter Killeen, Mitsuma Koy, CollyerJohn, and John Studio, had positive experiences with the company, citing good prices, friendly and helpful staff, and efficient installation.
Be the first to review Melbourne Floors & Rugs.
Write a Review
