Empower Your Business with Solar Power Solutions
At Australian Solar Designs (ASD), we're passionate about empowering businesses with tailored solar power solutions. As a trusted partner in Commercial Solar, we're dedicated to helping you harness the transformative potential of solar energy, delivering long-term financial benefits and minimizing your carbon footprint.
Our Mission
Our mission is to provide personalized guidance, on-site expertise, and affordable transition options to help businesses achieve immediate savings and enduring protection from rising energy prices. We're committed to sharing the advantages of solar energy and demystifying how it works, recognizing the unique energy needs of each client.
Our Services
We offer a comprehensive range of services designed to help your business thrive with solar power. Our expertise includes:
- Commercial Solar Power Systems tailored for Commercial, Industrial, and Government Properties
- Energy Efficiency solutions, including Hybrid Power Systems, Demand Management, EMMV Battery Storage, BESS, Power Factor Correction, and Heat Pump
- Mandatory Disclosure Reporting and Power Purchase Agreement (PPA) options
- Environment Upgrade Agreements (EUA) and Loan-and-Leasing options
- Cashflow Positive solutions, ensuring predictable costs and instant savings
Why Choose Us
At ASD, we pride ourselves on our industry-leading 10-year workmanship warranty, direct access to experienced solar professionals, and free onsite assessments with detailed business cases. We provide multiple finance solutions, including leasing and Power Purchase Agreements (PPAs), to make solar power accessible to all businesses.
Installation Issues and Poor Customer Service
Several customers have reported disastrous installation experiences, with issues including destroyed electrical devices, faulty inverters, and delayed fixes. The company's customer service, often outsourced to an India call center, has been criticized for being unhelpful and rude.
False Promises and Overpricing
Some customers have accused the company of making false promises about the benefits of their products and overcharging for services, including inspections and repairs. There are reports of customers being charged high fees for services that could be obtained elsewhere at a lower cost.
Positive Experiences with Customer Service
On the other hand, some customers have reported positive experiences with the company's customer service, praising the helpfulness and patience of representatives like Monika, who went above and beyond to resolve issues.
Satisfaction with Installation and Quality
Several customers have reported being happy with the quality of the installation team and the solar panels themselves, with some praising the company's expertise and the savings they've achieved.
