Helping you breathe easy, every day.
About Access Air
Access Air has been proudly serving the Northern Beaches and greater Sydney since 1997 (formerly Access Air Conditioning). We're a trusted and reliable provider of air conditioning services, specializing in both residential and commercial projects.
What We Do
Our skilled team of technicians can handle all your air conditioning needs, from installation and design to repairs, maintenance, and ongoing technical support. We offer:
Commercial Services
- Design and installation of commercial air conditioning systems up to 110kW
- Ventilation systems for commercial kitchens, car parks, and laboratories
- Installation and maintenance of chilled water air handling units
- Fabrication and installation of sheetmetal and PVC components
- Customised solutions for optimal office and workspace comfort
Residential Services
- Installation of wall-mounted split, ducted, VRV, and gas heating systems
- Repair and maintenance of all makes and models
- Installation of exhaust systems for laundry, bathroom, and subfloor
- Comprehensive technical support and expert advice
- Energy-efficient solutions from trusted brands like Daikin, Panasonic, and Mitsubishi
Our Values
At Access Air, we prioritize:
- Customer Satisfaction: We are dedicated to providing our clients with a seamless and personalized experience.
- Expertise: Our technicians are highly skilled and experienced, equipped with the knowledge and tools to handle any project.
- Transparency: We provide clear and accurate information about our services and costs.
- Quality: We use only the highest quality materials and equipment to ensure optimal performance and efficiency.
Get in Touch
To request a free quote or schedule a consultation, feel free to contact us today. We would be happy to discuss your specific needs and provide you with a tailored solution.
Overall Experience
The reviews highlight a mixed bag of experiences with Access Air Conditioning, with both positive and negative comments.
Positive Comments
The positive reviews praise the company's technicians, such as Lin and Dong, who were described as polite and efficient. Other reviewers appreciated the quick response time, competitive pricing, and professional installation process. Some reviewers also commended the office staff for their helpfulness and follow-up queries.
Negative Comments
On the other hand, some reviewers had negative experiences with the company, citing issues with late or inexperienced technicians, poor communication, and a lack of follow-up. One reviewer expressed concerns about the company being sold to a foreign investor.
Technician Performance
Technicians were a key aspect of the reviews, with some reviewers praising their politeness, efficiency, and professionalism. However, others had negative experiences with technicians who were late, inexperienced, or broke something during the service call.
Communication
Communication was another area of concern, with some reviewers feeling that the company did not follow up on their queries or provide adequate information about the services and products offered.
Pricing and Value
Pricing was mentioned as a positive aspect by some reviewers, who found the company's prices to be competitive and reasonable. However, others did not provide comments on pricing.
