Your Partner in Quality Garage Doors
At our company, we pride ourselves on being a dedicated team of professionals and technicians with over 30 years of experience in the building trade. Operating since 1995, we have established ourselves as a reputable and reliable garage door supplier and service provider in the industry. As an independent dealer, we offer a wide range of products and services to cater to our customers' diverse needs and preferences.
Our Services
We are committed to providing high-quality products and outstanding service to our customers. We offer a comprehensive range of garage doors, motors, and accessories from renowned brands such as B&D, Steel-line, ATA & Merlin. Our product range includes roller doors, sectional doors, tilt doors, and industrial doors, designed to suit various residential, commercial, and industrial applications.
Roller Doors
Our roller doors are designed for ease of use, durability, and style. With a wide range of colors and finishes available, you can choose the perfect door to match your home's exterior. Our doors feature a unique design that minimizes friction and ensures smooth, quiet, and easy operation. We offer a variety of features, including waist-high internal slide bolts for added security and nylon-felt running strips for reduced noise and wear.
Sectional Doors
Our sectional doors are designed to enhance the exterior of your home with a range of styles and materials to match your unique architectural style. We offer a range of colors and finishes from renowned brands, including B&D, Steel-line, Taurean, Hormann, and Danmar. Our doors are designed to provide a clear, uncluttered appearance, making them the perfect choice for homeowners seeking a stylish and functional garage door solution.
Industrial Doors
Our industrial doors are designed for high-strength, durability, and smooth operation. Featuring continuous brake press-steel curtains, our doors are designed to withstand harsh environments and heavy use. We offer a range of features, including nylon-felt running strips, waist-high internal slide bolts, and secure locking systems.
Maintenance and Service
At our company, we understand the importance of regular maintenance to ensure the smooth operation and longevity of your garage door. Our experienced technicians are trained to service and repair all types of garage doors and motors, including domestic, commercial, and industrial applications. Our standard service includes cleaning door guides, lubricating springs, checking bolts, and retensioning. We also offer preventative maintenance programs to ensure your garage door operates smoothly and efficiently for years to come.
Overall Experience
The majority of customers have had an excellent experience with Ballarat Garage Doors, praising their speedy, polite, and welcoming service. Many have commended the installation team for their brilliant job, citing their timely and efficient work.
Customer Service
The office staff have been described as excellent, welcoming, and professional. However, one customer had a negative experience with an argumentative phone staff, which marred their overall impression.
Installation and Quality
The quality of the garage doors and installation services have been praised by numerous customers, with many commenting on the smooth and quiet operation of their new doors.
Communication
Some customers have noted that the company could improve on their communication, particularly with regard to providing specific arrival times for service appointments.
Issues and Resolutions
One customer reported an issue with their lock several months after installation, but the company quickly resolved the problem in a friendly and professional manner.
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