Factory Pools is a family-owned and operated business proudly serving the Sunshine Coast for over 16 years. We specialize in crafting premium quality, custom concrete pools that become stunning focal points in your outdoor space.
Our Philosophy
Our philosophy is simple - to provide our clients with a seamless, hassle-free pool-building experience. We understand that building a new pool is a significant investment, and we are committed to transparency, communication, and exceeding expectations.
Quality you can trust
At Factory Pools, we don't subcontract out any work. Our highly skilled and experienced team handles every step of the construction process, ensuring meticulous attention to detail and unparalleled quality. We utilise our own top-notch machinery and equipment, coupled with meticulous quality control measures, to deliver exceptional results.
Custom-designed perfection
Every pool we build is a unique masterpiece. Working closely with clients, we meticulously design each pool to their individual needs and aspirations. From formal, rectangular pools to stunning plunge pools and lagoon-inspired designs, the possibilities are endless.
What sets us apart
- Experienced and skilled craftsman: Our team is highly qualified and experienced in all aspects of concrete pool construction.
- Unwavering commitment to quality: We dedicate ourselves to using the finest materials and implementing meticulous construction practices.
- Transparency and communication: We believe in clear and open communication throughout the entire process, ensuring you are always informed and involved.
- Family-owned and operated: Our dedication to personalized service and exceptional results is backed by our strong family values.
Get a free, comprehensive quote today!
Contact Factory Pools today to schedule a free consultation and receive a personalized quote tailored to your vision and budget. With Factory Pools, you can be sure you are getting a premium quality concrete pool built by passionate professionals who genuinely care about exceeding your expectations.
Overall Experience with Factory Pools
Factory Pools has received a mix of positive and negative reviews from its customers. While some customers have had a hassle-free experience with the company, others have had to deal with unprofessionalism, condescending behavior, and a lack of accountability.
Positive Experiences
Some customers have praised the company for its professionalism, helpfulness, and high-quality work. They have mentioned that the entire process, from the initial quote to the completion of the pool build, was hassle-free and that the company took accountability for any mistakes made during the process.
Negative Experiences
On the other hand, some customers have had a terrible experience with the company. They have complained about the owner's unprofessional and condescending behavior, lack of accountability, and failure to follow through on commitments. Some customers have also mentioned that the company is only interested in building small, easy-to-build pools and are not willing to take on more complex projects.
Common Issues
Some common issues that have been mentioned by customers include the company's lack of communication, failure to follow through on commitments, and unprofessional behavior.
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