Transform Your Home with the Finest Quality Tiles and Expert Guidance
At Imported Ceramics, we pride ourselves on being Western Australia's largest importer of premium ceramic and porcelain tiles, sourced directly from Europe's leading manufacturers. With years of industry experience and a team of experienced styling consultants, we guarantee unparalleled service to every customer. Our mission is to help you build your dream home, and we strive to make the process easy and comfortable for you.
Our Story
Founded on the principles of quality, excellence, and customer satisfaction, Imported Ceramics has grown to become the go-to destination for Perth's top home builders, interior decorators, and designers. Our extensive range of imported tiles, coupled with our expertise and knowledge, has earned us a reputation as the industry leader in Western Australia.
Our Services
We offer a comprehensive range of services to cater to all your tile needs. From our unparalleled selection of premium ceramic and porcelain tiles to our specialized installation packages, we have everything you need to transform your home. Our team of experienced colour consultants will guide you through the selection process, ensuring that you choose the perfect tiles for your home. We also provide a dedicated Builder's Selection area to make choosing tiles for your new home easy and hassle-free.
Our Showroom
Our state-of-the-art showroom is a must-visit for anyone looking for inspiration or guidance in selecting the perfect tiles for their home. With the largest display of tiles in Western Australia, our showroom is designed to provide a seamless and hassle-free experience. We invite you to explore our extensive range of tiles, and our team of experts will be happy to assist you in making an informed decision.
Customer Experiences with Imported Ceramics
Positive Experiences
- Staff Service: Many customers praised the helpful and patient staff at Imported Ceramics, who made the tile selection process easy and enjoyable.
- Tile Range: The store's extensive range of tiles was a major selling point, with customers finding exactly what they needed in stock and ready for collection.
- Customer Care: Some reviewers appreciated the staff's ability to listen to their needs and offer helpful recommendations and tips.
Negative Experiences
- Poor Customer Service: Several customers experienced poor customer service, including being told to leave the store, being lied to, and being refused a refund.
- Price Issues: Some customers felt ripped off by the high prices of certain products, such as grout, and were refused a price match.
- Delivery and Stock Issues: Delays in delivery, stock unavailability, and miscommunication about stock levels were common complaints.
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