100% Guaranteed, on time, delivered with a smile.
At Hallams Home, we pride ourselves on being a family-owned Australian business that has been dedicated to providing high-quality furniture at affordable prices for a couple of years. We have conveniently located warehouses and showrooms in Melbourne and Sydney, making it easy for our customers to visit and explore our vast range of furniture.
Our Mission
Our mission is to delight every customer with our fantastic furniture designs, ensuring that every piece is not only affordable but also meets the highest standards of quality. Our team works tirelessly to ensure that every customer has a seamless shopping experience, whether they're browsing online or visiting our showrooms.
Our Services
We understand the importance of finding the perfect furniture that complements your home's unique style. That's why we offer a vast range of furniture collections, including living room, bedroom, dining, kids, and home office furniture. Our collections include stylish and functional pieces, such as coffee tables, couches, hall tables, TV stands, bed frames, chests of drawers, dressing tables, bedside tables, buffets, dining tables, study desks, and more.
We also cater to the needs of parents and parents-to-be with our nursery collections, featuring baby cots, baby cot packages, and baby change tables. Our furniture is carefully crafted to ensure durability, comfort, and style, making it perfect for any home.
What Sets Us Apart
At Hallams Home, we're committed to providing exceptional customer service, ensuring that every customer has a fantastic shopping experience. Our price guarantee promises that if the price of any product you purchase from us drops within 3 months, we'll refund the difference. Additionally, we offer everyday low pricing, eliminating the need to wait for sales or compare prices.
Why Choose Us
With our extensive range of furniture, convenient showrooms and warehouses, and commitment to customer satisfaction, Hallams Home is the ideal destination for anyone looking for high-quality, affordable furniture. Browse our collections today and discover why we're the go-to furniture store for thousands of satisfied customers.
Faulty Products and Poor Service
Many customers have expressed dissatisfaction with Hallams' products and service. Reviewers have experienced delayed or non-delivery of products, with some orders taking over a month to arrive. Some customers have also received faulty or damaged products, which has led to frustration and disappointment.
Complicated Assembly and Hazardous Design
Some customers have reported complicated assembly processes, with husbands stating that it took a long time to put together. Additionally, some products have been criticized for having hazardous design features, such as an open bottom frame on the change table.
Poor Communication and Customer Service
Reviewers have expressed frustration with the lack of transparency and communication from Hallams' customer service team. Some customers have reported being given generic and unhelpful responses, with promises of dispatch times being consistently delayed. The phone number provided on the website has also been criticized for going straight to voicemail with no returns.
Some Positive Experiences
However, a few customers have had positive experiences with Hallams. One reviewer praised the quality of their product, stating that it was "absolutely stunning" and that they would likely purchase again. Another reviewer was happy with the delivery process, stating that the couriers were "awesome" and moved the product to their room.
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