100% Guaranteed, on time, delivered with a smile.
At Oh My Cleaning, we are a family-owned professional cleaning company in Brisbane with over 10 years of experience in providing top-notch cleaning services to residents and businesses in the area. Our team of highly trained and experienced cleaners strives to provide exceptional service, ensuring that our clients receive the highest level of satisfaction.
We understand that cleaning can be a daunting task, especially when it comes to moving out or end of lease cleaning. That's why we offer customized cleaning packages tailored to meet the unique needs of our clients. Our team is fully insured, bonded, and background-checked, giving you peace of mind while we take care of the dirty work.
Our philosophy is simple: provide outstanding cleaning service with passion and dedication, ensuring that our clients are completely satisfied with our work. We believe in building strong relationships with our clients, and our commitment to quality and professionalism has earned us a 5-star rating and a reputation as one of the top cleaning companies in Brisbane.
Our Services
We offer a wide range of cleaning services, including:
- Spring Cleaning Brisbane: Our team of cleaners will make your home spotless, tailoring our cleaning services to your Brisbane home's needs.
- Exit Bond Cleaning Brisbane: We specialize in providing bond cleaning services Brisbane, with a success rate of 100% full money back guarantee.
- End of Lease Cleaning Brisbane: Our professional cleaners will ensure that your property is left in pristine condition, meeting the requirements of your landlord.
- Carpet Cleaning Brisbane: We provide expert carpet cleaning services, leaving your carpets clean, fresh, and spotless.
- Home Cleaning Brisbane: Our domestic cleaning services are designed to take the strain off your hands, allowing you to focus on more important things.
- Commercial Cleaning Brisbane: We offer tailor-made cleaning solutions for offices and commercial spaces in Brisbane and surrounding areas.
Our Commitment
At Oh My Cleaning, we are committed to providing exceptional cleaning services that meet the unique needs of our clients. We strive to build strong relationships with our clients, and our commitment to quality and professionalism has earned us a reputation as one of the top cleaning companies in Brisbane. Contact us today to learn more about our services and how we can help you achieve a cleaner, healthier, and happier living and working space.
Criticisms and Praises
Oh My Cleaning has received mixed reviews, with some customers expressing satisfaction with their services, while others have been left disappointed and feeling taken advantage of.
Pricing and Billing Issues
Several reviewers have highlighted concerns about the company's pricing, with some stating that they were quoted a lower price over the phone only to be charged a significantly higher amount when the cleaning team arrived. One reviewer was quoted $400-$650 initially, but the final bill came out to $1200. Another reviewer was quoted $550, only to be charged $780 for a reduced scope of work. These experiences have led some customers to feel that the company is overpricing its services and taking advantage of customers' lack of options.
Quality of Service
Despite the pricing issues, some reviewers have praised the company's cleaning services, stating that the team was thorough, professional, and left their properties looking immaculate. One reviewer was impressed with the attention to detail and the way the team tackled stains and dirty areas. Another reviewer appreciated the company's use of eco-friendly cleaning products and careful handling of fragile items.
Service Standards
One reviewer suggested that the company should adjust its upfront quotes to reflect its high standard of cleaning, rather than offering unfairly low quotes to attract business. Another reviewer advised others to consider the company's services only for a quote, as the final bill can end up being much higher than initially expected.
Conclusion
Overall, Oh My Cleaning has a mixed track record when it comes to customer satisfaction. While some reviewers have praised the company's services and professionalism, others have been left unhappy with the pricing and billing practices.
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