Transforming Your Outdoor Space, One Piece of Furniture at a Time
Our Story
At Plum Industries, we are committed to providing the very best in modern and contemporary outdoor and indoor furniture. With over 20 years of experience in the furniture and design industry, we are at the forefront of modern design elements, bringing the latest trends in designer living to your doorstep. Our philosophy is centered around providing high-quality, functional, and beautiful products that enhance the beauty of your home.
Our Promise
Our promise is to deliver exceptional products, unbeatable prices, and outstanding customer service. We aim to create an unparalleled shopping experience, offering you a wide range of outdoor and indoor furniture, accessories, and home wares that cater to your unique taste and style. We are dedicated to providing you with the best possible service, ensuring that your shopping experience is both enjoyable and rewarding.
Our Products
We offer a diverse selection of outdoor and indoor furniture, including wicker, timber, and aluminum options. Our extensive product range includes:
- Outdoor lounges and lounge sets
- Outdoor dining sets and chairs
- Teak and timber outdoor furniture
- Aluminum outdoor furniture
- Balcony sets and chairs
- Tables and outdoor bean bags
- Indoor and occasional bean bags
- Outdoor umbrellas and BBQ's
- Commercial outdoor furniture and accessories
- Gas and electric heating solutions
- Bedheads and blanket boxes
- Pet beds and video specials
Our Showroom
Our showroom is located at 609 Bridge Road, Richmond, Victoria, and is open Monday to Saturday from 10 am to 5 pm. Our expert team is always available to assist you with any queries or concerns you may have.
Customer Service
The customer service at this furniture store has received mixed reviews. Some customers have reported excellent service, with staff going above and beyond to assist with purchases and deliveries. However, others have experienced poor service, including unhelpful and rude responses from staff.
Product Quality
There have been some issues with the quality of the products sold at this store. Some customers have reported faulty products, including outdoor settings that have fallen apart after a short period of time. This has led to frustration and disappointment among customers.
Value for Money
Many customers have reported that the store offers good value for money, with competitive prices and a wide range of products to choose from. However, some customers have felt that the prices did not reflect the quality of the products.
Communication
Communication seems to be a major issue at this store. Some customers have reported difficulty in getting responses to their queries, and others have felt that the staff were unhelpful and unresponsive.
Overall Experience
The overall experience at this store has been varied, with some customers reporting positive experiences and others experiencing issues with product quality, customer service, and communication.
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