Protect Your Lifestyle With The Security Specialists!
Your Local Experts in Home Security and Comfort
Since 1993, Protector Security Doors and Insect Screens has been proudly protecting homes across the Central Coast of New South Wales. We are a family-owned and operated business, driven by a deep understanding of the importance of secure and comfortable homes.
Our Expertise
With over 29 years of experience, we are experts in:
- Security doors: Providing peace of mind with robust security doors that keep unwanted intruders out while allowing fresh air to circulate.
- Security window screens: Installing high-quality window screens that deter insects while allowing for optimal ventilation.
- Decorative security doors: Adding aesthetic appeal to your home with custom-designed security doors featuring intricate laser-cut patterns.
- Pet access doors: Enabling your furry friends safe and easy access through security doors.
Quality Products and Superior Service
We believe in only offering the best of the best. Our security doors and screens are:
- Made from durable materials for lasting performance.
- Available in diverse styles and colours to match your home's unique character.
- Backed by rigorous testing and adhere to Australian Standards.
Dedication to Customer Satisfaction
From initial consultation to installation and beyond, we are committed to providing exceptional customer service. Our team of experienced professionals will:
- Provide personalized recommendations based on your needs and budget.
- Offer a free measure and quote service for your convenience.
- Deliver timely and efficient installation, ensuring minimal disruption to your home.
- Offer ongoing support and assistance with any queries you may have.
Why Choose Protector Security Doors and Insect Screens?
- Experience and Expertise: Decades of experience in home security.
- Quality Products: Leading brands and diverse options to meet your needs.
- Superior Service: From consultation to installation and beyond.
- Dedicated Expertise: Local business with a focus on personalized solutions.
Quality of Work
Some reviewers have reported receiving excellent work from Protector Door and Window, with doors installed to a high standard and excellent customer service. For example, Jacqueline Manning raved about the job done by Tim, who was prompt, polite, and did a great job on her windows. Kim Pinckney was also thrilled with the service she received from Rozlynn Holland, who made the process easy and efficient.
However, others have reported disappointing experiences. Lisa May was extremely unhappy with the quality of the work done on her doors, which she claimed was substandard and overpriced. She reported a range of problems, including incorrect measurements, poor installation, and low-grade materials. Beth had similar issues with her doors, which she said were installed incorrectly and constantly slammed shut.
Customer Service
Some reviewers have praised Protector Door and Window for their excellent customer service. For example, Guardian Recovery was thrilled with the response from Adam, the owner, who sent two employees to fix their garage door quickly and efficiently. Josh Mayse was also impressed with the way the company handled a minor installation issue at his home, saying that they put the customer first and did whatever it took to make it right.
Others, however, have reported poor customer service. William Patterson was frustrated with the company's cancellation of an appointment without notice, and Nicole in the office seemed unhelpful. Yolanda Smith was also unhappy with the cleaning and polish used during her installation, which left her furniture and belongings covered in dust and dirt.
VALUE FOR MONEY
Some reviewers have reported that Protector Door and Window provides good value for money. Ken F. thought the price was fair and the options were good. Josh Mayse was happy with the price he paid for his garage entry door installation.
However, others have reported that the company overcharges for poor-quality work. Lisa May was unhappy with the cost of the installation and thought it was wasteful. Yolanda Smith thought the installation was overpriced and that the company did not provide good value for money.
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