Transforming Your Space, Transforming Your Life
At Borella Kitchens and Joinery, we pride ourselves on being a family-owned business that has been in operation since 1965. Our commitment to delivering high-quality kitchens and custom-made joinery has earned us a reputation for excellence in the industry. Our team is dedicated to providing a complete and worry-free service to our clients, ensuring that all aspects of the project are carefully coordinated, from concept to completion.
Our Story
Founded by Lou Vella in 1965, our company has been built on a foundation of skill, passion, and dedication. In 1984, Lou's son, Paul Vella, joined the business as an apprentice cabinet maker and developed the skills and expertise that would one day lead him to take the reins of the company. In 1995, Lou retired, and Wayne Muscat, a second-generation cabinet maker, joined Paul to form the current partnership. Today, we are proud to be a registered member of the Housing Industry Association (HIA) and the Cabinet Makers Association, and we are accredited by the Building Commission of Victoria.
Our Services
At Borella Kitchens and Joinery, we offer a comprehensive range of services designed to cater to the diverse needs of our clients. Our expert team specializes in creating custom-made kitchens, vanities, wall units, bars, and laundry cabinets for new and existing homes. We take pride in our ability to coordinate with other trades, including plumbers, tilers, and electricians, to ensure a seamless and stress-free experience for our clients. From design to installation, we guarantee that our work meets the highest standards of quality and craftsmanship.
Our Mission
At Borella Kitchens and Joinery, our mission is to provide exceptional service, outstanding quality, and unparalleled craftsmanship to our clients. We strive to build long-term relationships with our clients, founded on trust, integrity, and a deep understanding of their needs and aspirations. We are committed to staying at the forefront of industry trends and innovations, ensuring that our clients benefit from the latest designs, materials, and techniques.
Excellent Workmanship and Customer Service
The reviews suggest that the Borella team is highly rated, with multiple 5-star reviews. The reviewers highlight the exceptional workmanship, timelines, and communication provided by the team, led by Paul. The installation of kitchens, cabinets, and other services were executed with quality and attention to detail, and the team's professionalism is highly praised.
On-Site and Office Communication
The reviewers emphasize the importance of effective communication, both on-site and from the office. The team keeps clients informed throughout the project, ensuring that timelines are met, and any issues are addressed promptly.
Consistent Delivery
Matt Czerny, a satisfied client, has used the Borella team for multiple large projects and has always received exceptional results. The team delivers on time, and the quality of work is unparalleled.
One Notable Exception
Notably, one reviewer, Adam C., had a poor experience with the team. He was unhappy with the lack of communication and return calls, which made him feel undervalued and disregarded. This exceptional case highlights the importance of consistent customer service and communication.
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