From Concept to Completion
Mercury Heating & Cooling is a family-owned business that has been providing Melbourne with the highest quality heating and air conditioning products and services for over 15 years. We specialize in the supply and installation of leading brands in air conditioners, split systems, evaporative cooling, gas ducted heating, and ducted refrigerated heating and cooling. Our team of experts has the expertise and ability to provide you with the best possible outcome for your heating and cooling needs.
Our Services
At Mercury Heating & Cooling, we offer a wide range of services to cater to your heating and cooling needs. Our services include the installation of hydronic heating, gas ducted heating, wall split systems, evaporative cooling, and ducted refrigerated heating and cooling systems. We also provide maintenance and repair services to ensure that your heating and cooling systems are running efficiently and effectively.
Heating Solutions
We offer a variety of heating solutions to cater to your specific needs and budget. Our heating solutions include hydronic heating, gas ducted heating, and wall split systems from leading brands such as Braemar, Lennox, and Actron Air. Our team of experts will help you select the best product for your house, family, and budget.
Cooling Solutions
Our cooling solutions include evaporative cooling, ducted refrigerated cooling, and wall split systems from leading brands such as Fujitsu, LG, and Daikin. We'll help you select the best product for your house, family, and budget.
Heating and Cooling Systems
We understand that Melbourne's weather can be unpredictable, and it's hard to decide whether to upgrade your heating or cooling system first. That's why we offer a range of heating and cooling systems that can be customized to suit your specific needs.
Our Expertise
With over 15 years of experience in the industry, we have the expertise and ability to provide you with the best possible outcome for your heating and cooling needs. Our team of experts consists of fully qualified tradespeople who are dedicated to providing high-quality service and workmanship.
Variability in Customer Experience
The reviews of Alternative Heating & Cooling Ltd demonstrate a wide range of customer experiences. On one hand, some customers have had overwhelmingly positive interactions, praising the company's reliability, efficiency, and professionalism. On the other hand, a few customers have experienced disappointing and frustrating interactions, including interactions with unhelpful and even rude staff.
The Good Stuff
Many customers have praised the company's after-sales support, with several mentioning that they received quick and effective resolutions to issues they encountered with their heating systems. Some reviewers have also complimented the staff's knowledge and helpfulness, noting that they were always willing to go the extra mile to ensure customer satisfaction.
The Not-So-Good Stuff
However, a few customers have expressed disappointment with the company's service. One reviewer reported experiencing slow and unhelpful responses to their concerns, while another reviewer described their interaction with a staff member as "one of the rudest interactions" they had ever had in West Cork.
Comparison to Other Providers
Some reviewers have compared the company to other heating providers in the area, praising their professionalism and reliability. However, it's worth noting that a few customers have reported experiencing issues with the company's after-sales support, which may suggest that they are not as responsive as some other providers.
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