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Your one-stop-shop for all your air conditioning and electrical needs

About Our Journey

RowanAir started in 2009 as a small, family-owned business in Townsville, Queensland. Over the years, we've grown into one of the leading air-conditioning and electrical companies in the region, driven by our unwavering commitment to customer satisfaction.

Our Vision and Values

At RowanAir, we believe in:

  • Putting our customers first: We prioritize understanding your needs and exceeding expectations with personalized solutions.
  • Delivering exceptional quality: We are committed to superior workmanship and attention to detail.
  • Building lasting relationships: We value open communication and transparency, fostering trust with our clients.
  • Providing exceptional value: We offer competitive pricing and transparent billing to ensure your peace of mind.

Our Services

We offer a comprehensive range of services to cater to all your air-conditioning and electrical needs:

Air Conditioning

  • Installation and replacement of air conditioners for residential and commercial properties.
  • Maintenance and repairs for all types of air conditioning systems.
  • Air quality solutions and assessments.

Electrical

  • Installation and repairs of all electrical systems and appliances.
  • New home electrical design and installation.
  • Comprehensive electrical safety inspections and repairs.

Additional Services

  • Refrigeration services for households and businesses.
  • Consulting services for new home construction and energy efficiency.
  • 24/7 emergency repair services.

Why Choose RowanAir?

Our team of experienced professionals is dedicated to:

  • Providing personalized and tailored solutions to your unique needs.
  • Delivering prompt and efficient service with a smile.
  • Maintaining open communication and transparency throughout the process.
  • Offering competitive rates and transparent billing.

Get in touch with RowanAir today and experience the difference!

Reviews
Positive: Many customers have praised the company's professionalism, communication, and commitment to fixing issues, often going above and beyond to ensure customer satisfaction.
Negative: One customer had a negative experience with the company's lack of follow-up communication regarding a repair job.

Customer Experience

Many customers have had positive experiences with Rowan Air, citing great people to deal with, professional installation and maintenance, and prompt communication. Some have even praised the company's commitment to fixing issues, with one customer stating that the technicians are always polite and courteous.

Installation and Maintenance

The company has demonstrated expertise in installing and maintaining air conditioning systems, with customers reporting excellent service. From installing new systems to repairing existing ones, Rowan Air has shown a commitment to providing high-quality work.

Communication

Rowan Air has been praised for its prompt and helpful communication, with customers appreciating the ease of booking appointments and receiving updates on the status of their jobs.

Cost and Value

While the company's prices may not be the cheapest, customers generally feel that they receive good value for their money, with some even noting that the prices are comparable to those of other companies.

Points for Improvement

One customer had a negative experience, expressing frustration with the company's lack of follow-up communication regarding a repair job.

Technical Expertise and Quality

Rowan Air's technicians have been described as professional and knowledgeable, with customers appreciating their ability to diagnose and fix issues quickly and effectively.

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