Quality Service Above All
At Francis Plumbing and Gas Fitting, we pride ourselves on being a one-stop-shop for all your plumbing, gas fitting, heating, and cooling needs. With a strong focus on quality customer service, our team of experienced professionals is dedicated to providing expert advice and prompt service to every customer. Our journey began in 2010 as a home-based family enterprise, and since then, we have continuously expanded our services to meet the evolving needs of our clients.
Our Services
Our services are designed to cater to a wide range of needs, from plumbing and gas fitting to heating and cooling systems. Whether you need assistance with:
Home Maintenance and Repairs
Our team can help with everything from concreting and painting to plumbing and gas fitting. We understand that every customer has unique needs, and we address each situation with expert advice and prompt service.
Heating and Cooling
Francis Plumbing offers a comprehensive range of heating and cooling solutions, from central heating and cooling systems to air conditioners and heaters. Our team can assist with the sale, installation, and maintenance of these products.
Home Maintenance and Repairs
In addition to plumbing and gas fitting, our team can also help with minor repairs, handyman jobs, yard clean-ups, and end-of-lease cleans.
Showroom
Visit our retail showroom to browse a wide range of products, including heaters, air conditioners, hot water services, tapware, bathroom products, kitchen appliances, and more. Our knowledgeable staff is always ready to assist you with any questions or concerns.
Emergency Services
We understand that some emergencies cannot wait until the next business day. That's why we offer 24/7 after-hours emergency service. For all after-hour services, please call our after-hours emergency number on 0458 021 511.
Our Commitment
At Francis Plumbing and Gas Fitting, we are committed to providing exceptional customer service, expert advice, and prompt service. Our team is dedicated to ensuring that every customer receives the highest level of service.
Contact Us
To discuss your needs or to learn more about our services, please visit our showroom or contact our office on 5127 2333. We look forward to serving you.
Excellent Customer Service
Francis Plumbing has received high praise for their excellent customer service, with many reviewers commenting on the helpful and friendly staff. Jodie and Erin were specifically mentioned for their wonderful service, with one reviewer stating that they were very helpful in organising jobs and that nothing was too much trouble.
Fast and Efficient Service
The company has also been commended for their fast and efficient service, with many reviewers praising the quick installation of hot water and oven units, as well as same-day responses to calls. The plumbers were described as polite, organised, and professional, and the office team was responsive and helpful.
Quality Workmanship
Francis Plumbing's workmanship has also been praised, with reviewers commenting on the quality of the work done. The company has installed gas ducted heating, air conditioners, and performed gas and electrical safety checks to a high standard.
Negative Experiences
However, not all reviews were positive. Some reviewers experienced issues with communication and education among employees, which led to a lack of transparency and high costs. One reviewer had a negative experience with the installation of a leaking tap, which took four attempts to fix and was eventually completed by another plumbing company.
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